Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Timeline
Generic
Ben Mishal

Ben Mishal

Camberley,Surrey

Summary

Business Data Analyst with 2 years of experience in data analysis, reporting, and visualization. Proficient in Python, SQL, Excel, and BI tools to transform complex data into actionable insights. Strong at simplifying findings and collaborating with teams to improve efficiency and support business growth.

Overview

4
4
years of professional experience

Work history

Business Development Analyst

Step8Up Group
Camberley, England
12.2024 - Current
  • Expanded sales pipeline by 30% through web scraping with Python and SQL for over 500 SME leads.
  • Enhanced conversion rates by 15% using interactive Power BI dashboards with DAX and Power Query.
  • Utilised Google Trends, SEMRush and advanced Excel modelling for market analysis to guide strategic planning.
  • Increased client retention by 10% through CRM-based customer segmentation and engagement analysis.
  • Streamlined sales cycle via statistical analysis to develop data-driven ideal customer profiles.

Business Analyst

Madras Kitchen
Camberley, England
12.2023 - 01.2025

A key contributor to launch and growth of new restaurant

  • Architected hyper-local marketing strategy, utilising partnerships with nearby businesses to increase walk-in traffic by 20% within first quarter of operation.
  • Capitalised on takeaway market by launching restaurant on Deliveroo and Uber Eats, establishing new revenue stream that grew to account for 20% of total sales within four months.
  • Implemented customer feedback system that captured over 500 data points, providing key insights that guided successful menu redesign and improved customer satisfaction scores by 15%.
  • Developed streamlined inventory management system using spreadsheets, cutting weekly food waste by 20% and preventing shortages of critical ingredients.
  • Reduced operational costs by optimising staff scheduling to cut labour by 10% and conducting full audit of utilities to achieve annual savings of over £5,000.

Business Data Analyst Intern

Aluzie ITEK Program
Guildford, Surrey
02.2024 - 07.2024
  • Awarded One to Watch & Innovative Collaborator for exceptional project execution and technical innovation.
  • Developed unsupervised learning model in Python to analyse complex software architecture.
  • Identified three key optimisation areas from model results.
  • Executed extensive data pre-processing and feature engineering for optimal dataset preparation.
  • Leveraged Neo4j graph database to map complex relationships within software architecture data.
  • Created interactive dashboards in Power BI and Excel to present actionable insights.
  • Authored comprehensive business plan outlining commercialisation of model insights.
  • Delivered impactful project presentation to CEO, emphasising findings' influence on business strategy.

Software Developer

Tata Consultancy Services
Trivandrum, Kerala
12.2021 - 05.2023
  • Engineered tailored Java software solutions for NSDL, By refactoring core algorithms and fine-tuning SQL queries with Hibernate reducing system downtime by 20%.
  • Optimised mission-critical applications using Spring Boot, enhancing processing speed by 25%
  • Collaborated with business analysts to convert functional requirements into technical specifications.
  • Ensured successful User Acceptance Testing (UAT) and timely delivery of new features.

Analyst

NTT DATA
Chennai, Tamil Nadu
07.2021 - 11.2021
  • Managed receivables and claims processing with high precision, cutting processing errors by 20%.
  • Collaborated with U.S. insurance providers to achieve 15% faster claim resolution time, enhancing financial accuracy.

Education

Master of Science (MSc) - Business Analytics

University of Surrey
Guildford, UK

Postgraduate Certificate - Business Administration and Management

Great Lakes Institute of Management
Chennai, India

Bachelor of Technology - Mechanical Engineering

B.S.Abdur Rahman Crescent Institute of Science and Tech
Chennai, India

Skills

  • SQL Expertise
  • Business Intelligence Tools (eg, Power BI, Tableau)
  • Advanced Excel Proficiency
  • Statistical & Data Analysis
  • Communication Proficiency
  • Project Management

Accomplishments

  • iTEK Innovative Collaborator Award & iTEK One to Watch Award
    Jan 2024, ERA Foundation/University of Surrey/Surrey Business School/Lizee
    Recognized for outstanding innovation, collaboration, and exceptional performance in the iTEK project.




Certification

  • iTEK Training and Project Completion Certificate Jan 2024
  • Business English Certificate Preliminary Cambridge Assessment English
  • Carbon Literacy Certificate May 2025, The Carbon Literacy Trust
  • AWS Certified Cloud Practitioner, Amazon

Timeline

Business Development Analyst

Step8Up Group
12.2024 - Current

Business Data Analyst Intern

Aluzie ITEK Program
02.2024 - 07.2024

Business Analyst

Madras Kitchen
12.2023 - 01.2025

Software Developer

Tata Consultancy Services
12.2021 - 05.2023

Analyst

NTT DATA
07.2021 - 11.2021

Master of Science (MSc) - Business Analytics

University of Surrey

Postgraduate Certificate - Business Administration and Management

Great Lakes Institute of Management

Bachelor of Technology - Mechanical Engineering

B.S.Abdur Rahman Crescent Institute of Science and Tech
Ben Mishal