Ben Wilson
Indianapolis
Summary
Dynamic and results-oriented professional with experience at FedEx, adept in material handling and order picking. Excelled in maintaining safe and efficient operations, while showcasing exceptional communication skills at Cracker Barrel Old Country Store. Proven ability to enhance customer satisfaction and streamline processes, leveraging a positive attitude and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Material Handler
FedEx
10.2024 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
To Go Server
Cracker Barrell Old Country Store
07.2023 - 10.2024
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Education
EPA Certified - HVAC
Fortis College
Indianapolis, IN06-2025
High School Diploma -
Speedway Senior High School
Indianapolis, IN05-2024
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Communication
- Customer Service
Timeline
Material Handler
FedEx
10.2024 - Current
To Go Server
Cracker Barrell Old Country Store
07.2023 - 10.2024
EPA Certified - HVAC
Fortis College
High School Diploma -
Speedway Senior High School
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