BENAJIR BEGUM
Project Manager
Mumbai
Summary
Project management professional prepared to drive project success through effective planning and team coordination. Proven ability to streamline processes and enhance project delivery, ensuring alignment with organizational goals. Known for fostering collaborative environments and adapting to dynamic project requirements.
Overview
1
1
Language
7
7
Certifications
10
10
years of professional experience
Work History
Assistant Project Manager
Capgemini Technology Services India Ltd
10.2022 - Current
- Define project scope, objectives, deliverables, timelines, and resource requirements.
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
- Ensure financial accountability and alignment with organizational compliance standards.
- Facilitated stakeholder meetings, ensuring alignment on project goals and objectives.
- Developed project plans, timelines, and resource allocation strategies to enhance efficiency.
- Maintain detailed risk and issue logs to ensure transparency and traceability.
- Implemented process improvements that increased project delivery effectiveness by streamlining workflows.
- Develop detailed project plans, schedules, and roadmaps aligned with organizational goals.
- Analyzed project performance metrics to identify areas for improvement and implement corrective actions.
- Collaborated with clients to define requirements, ensuring solutions met business needs effectively.
- Managed risk assessments and mitigation strategies to minimize project disruptions and enhance outcomes.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Adapted project plans in response to changing requirements, minimizing disruptions to project timelines.
Project Lead
Nokia Solution and Networks India Pvt. Ltd
05.2020 - 09.2022
- Perform month-end close responsibilities including completing and entering journal entries in SAP P20 (Completing month-end reporting to include cost center comparison schedules, KPI reports, purchase order reports, and other supplemental financial reporting schedules).
- Localizes and deploys cost management processing tool (using Agile methodology) for the project.
- Vendor-wise contract copy (SOW) created for pricing & payment terms based on WCC processed on the Finance team (Wipro Team).
- Monitoring technical activities and highlighting dependencies on higher management to resolve the problem within the time limit.
- Analyzing the cost of booking against GR (Good Receipt) done at month, as per the agreement, Monitoring and releasing the payment to the vendor concerned at month end.
- Deploys extra work, nonperformance cost (NCC), and sellable additional works processes at the end of the project delivery.
- Performs deviation analysis CBL vs. EAC vs. actual costs and identifies the reasons for deviations.
- Support and monitor cost-related aspects of cost reduction/transformation programs for the project.
- Maintains risk contingency cost information in the cost management tool.
- Manage and support SO and WBS elements to ensure financial closure in the SAP P20 / Care contract.
Team Lead
Reecomps Teleservices Pvt. Ltd | Bharti Airtel & VIL
10.2019 - 03.2020
- Project Management, Process Improvement, Accounting, Payment Processing, Client Handling, Team Handling, Customer Service.
- Handled part of the process called Exception Handling with a team size of 7.
- Communicated and resolved issues and queries with customers.
- Provided hands-on counseling for those not meeting minimum requirements, helping them achieve and maintain the required standards.
- Responsible for supervising, managing, and assisting staff with various projects.
- Delegate tasks to members based on their discussed strengths, weaknesses, and interests.
- Monitor and analyze the performance of team members and help them to improve their skill set.
- Processing PO and other types of invoices. Processed special requests like recurring requests.
- Weekly and monthly meetings with clients on production, accuracy and queries.
- Collect client survey feedback regularly and initiate action accordingly to satisfy the client.
Project Coordinator
Nokia Solution and Networks India Pvt. Ltd
06.2018 - 09.2019
- Designed project plan and review with customers for milestone setting.
- Organized a team with the expertise to assign actionable tasks and reviewed progress according to the original plan.
- Helped to identify problems and provide solutions if any unexpected issues happened for RF Networks Solution Handling.
- Supported the PAN India operations, including month-end actual costing performance analysis and improvement in both process and system run time.
- Utilized past data to forecast financial performance for upcoming fiscal years.
- Negotiated, consulted, and mediated with clients to align with all parties’ goals and objectives.
- Identifying changes and their impacts, performing analysis functions such as planning for and assessing the impacts of change.
- To work with procurement managers and buyers to source the right products.
Project Assistant
ZTE Telecom India Pvt. Ltd
02.2016 - 12.2017
- Coordinate with various functions for collection and analyzing data.
- Making data for ORM and weekly review meetings on a weekly & monthly basis.
- Coordinate with the field team and support them with data, Analysis team efficiency, and team productivity. If there is any issue, then take corrective action.
- Analysis of Network performance statistics (KPIs) e.g., TCH Drop, SDCCH Drop, TCH Assignment Success Rate.
- Making various CRFs for RF activities and Preparing PRE & POST values of activities.
- Making data for Weekly review meetings on weekly and monthly basis.
Education
B.E - Electronics and Telecommunications
Gyan Ganag Institute of Technology And Science
Madhya Pradesh06-2015
PGDIT -
NIIT
Assam06-2012
Diploma in E.T.C - Electronics and Telecommunications
R.G.P Girl's College
Assam 04.2001 -
High School Diploma -
DCB Girl's College
Assam 04.2001 -
Skills
MS Office 365 proficiency
Skilled in using ZINA Finance and SAP P20 tools
Experienced in team leadership
Experienced in client assistance
Vendor relationship management
Effective scope definition
Project resource analysis
Project management
Project execution
Proficient in conflict management
Cross-functional teamwork
Certification
PMP Certification course with 35 contact hours from ISEL GLOBAL
Timeline
Assistant Project Manager
Capgemini Technology Services India Ltd
10.2022 - Current
Project Lead
Nokia Solution and Networks India Pvt. Ltd
05.2020 - 09.2022
Team Lead
Reecomps Teleservices Pvt. Ltd | Bharti Airtel & VIL
10.2019 - 03.2020
Project Coordinator
Nokia Solution and Networks India Pvt. Ltd
06.2018 - 09.2019
Project Assistant
ZTE Telecom India Pvt. Ltd
02.2016 - 12.2017
Diploma in E.T.C - Electronics and Telecommunications
R.G.P Girl's College
04.2001 -
High School Diploma -
DCB Girl's College
04.2001 -
B.E - Electronics and Telecommunications
Gyan Ganag Institute of Technology And Science
PGDIT -
NIIT
Birth date
02/01/1993