Benedict Johnson J
Software Engineering Manager
Bangalore
Summary
Professional software engineering leader with proven ability to drive impactful results through strategic team management and technical expertise. Strong background in software development, project management, and cross-functional collaboration. Known for adaptability, reliable execution, and fostering innovation in dynamic environments. Skilled in agile methodologies, code review, and performance optimization.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Software Engineering Manager
ServiceNow
09.2018 - Current
- Working for multiple components across ITOM, Part of Patterns Content team worked across development, quality, performance areas
- Managed to handle 500 defects and 100 plus stories
- Giving the technical support to 3500+ customers
- Led a team of engineers to deliver high-quality software solutions in a timely manner, ensuring customer satisfaction and business growth.
- Collaborated with product managers to define clear project requirements, aligning engineering efforts with business goals.
SDET
Ola Cabs
01.2016 - 08.2018
- Worked for multiple teams across ola, driver experience, ola share, device platform, E2EAutomation, Performance.
- Developed Dashboard, Tools and Automation framework for APP, API.
SDET
Flipkart
04.2015 - 12.2015
- Part of CMS team, Developed Tools, Portals and Automation framework for API, UI.
- Managed approximately 3 main components as part of catalog management system
- Improved software quality by designing and implementing automated testing frameworks.
SDE
Intel Security
07.2013 - 03.2015
- Part of Partner Experience and Web Application Security team.
- Developed Portals and Automation framework.
- Managed approximately 2-3 automation framework on Dot.Net
Sr.Engineer
Tata Elxsi
Bangalore
08.2010 - 06.2013
- Developed and maintained NMS projects, understanding customer needs and delivering customer solutions.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Managed to deliver 4 project in a short span
Education
MS - CSE
Manipal University
Manipal 08.2011 - 11.2013
BE - IT
Karunya University
Coimbatore 05.2005 - 05.2009
Skills
- Java programming
Test automation
Teamwork and collaboration
Project leadership
Multitasking
Programming languages
Software development
Problem-solving
Decision-making
Technical leadership
Certification
SCJP
Awards
- Bravo Award for hiring best buddies in our team at Intel Security
- Bravo Award for dedication and full commitment for the completion of the project in time at Tata Elxsi.
- Best Corporate Award for best corporate guy in IT dept in my college
Timeline
Software Engineering Manager
ServiceNow
09.2018 - Current
SDET
Ola Cabs
01.2016 - 08.2018
SDET
Flipkart
04.2015 - 12.2015
SDE
Intel Security
07.2013 - 03.2015
MS - CSE
Manipal University
08.2011 - 11.2013
Sr.Engineer
Tata Elxsi
08.2010 - 06.2013
BE - IT
Karunya University
05.2005 - 05.2009
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