Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Benedicta Regina Dora

Bangalore

Summary

Dynamic Sr. Program Manager with Amazon, specializing in Human Rights and Social Impact. Proven track record in risk management and WHS leadership, achieving a 35% reduction in audit findings. Expert in auditing and accident investigations, fostering a culture of safety and compliance while driving sustainable practices across global operations.

Overview

24
24
years of professional experience

Work History

Sr. Program Manager, Remediation - South Asia (Human Rights & Social Impact)

Amazon
05.2024 - Current
  • Led supplier remediation and governance programs addressing compliance gaps, recruitment fee violations, and fair wage concerns across global sourcing regions.
  • Delivered human rights benchmarking for private brand suppliers, identifying salient risks using international standards (e.g., ILO, HREDD), and translating insights into actionable remediation and sourcing strategies.
  • Established robust governance frameworks, including escalation protocols, issue tracking systems, and supplier risk dashboards to drive transparency and accountability.
  • Spearheaded cross-functional supplier engagement activities to strengthen relationships, enhance audit readiness, and align vendors with ethical sourcing expectations.
  • Achieved a 35%+ reduction in supplier-related audit findings while improving governance maturity and compliance closure.

Regional Workplace Health & Safety Manager

Amazon
07.2023 - 05.2024
  • Established mechanisms for Incident Reporting to foster a culture that promotes and rewards incident reporting, analyzing and implementing corrective actions, share findings and recommendations for continuous improvement of Safety.
  • Developed, implemented and trained all Associates, Employees on Safety Programs regarding Work Permit System, PPE, Defensive Driver Training (DDT), Electrical Safety & Hazardous Energy.
  • Devised, assessed gaps and coordinated all safety & operational training programs which increased proficiency in safe work practices, hazard identification & risk mitigation process.
  • Partnered and developed Standard Operating Procedures to mirror 5S & Area Organization for Amazon’s LM Pristine Sites.

Sr. Road Safety Program Manager

Amazon
04.2021 - 07.2023
  • Implemented Technology Interventions Telematics, Pawprint, Safeguard Speeding Alert, Driver Vehicle Inspection Checklist (DVIC), Vehicle Safety Assessment (VSA) to monitor driver unsafe behavior, capture safety events to facilitate response, enforcement and hazard mitigation.
  • Designed Electric Vehicle Safety requirements for 2W/3W/4W Transportation as per Central Motor Vehicle Act (CMVR),10 Golden Rules of Road Safety, Defensive Driver Training & Consequence Management.
  • Implemented Project Citadel 2.0 for Out on Road (OTR) Metrics for streamlining incident reporting through AUSTIN to measure, reduce and eliminate incidents and events.
  • Developed A3 Investigations for Out on Road (OTR) High Severity Incidents with corrective & preventive action for reducing Accident Per Million Manhours.

Workplace Health & Safety Manager

Amazon
04.2018 - 04.2021
  • Operationalized WHS Standards, procedures for fostering safety culture with a holistic approach for UTR & OTR Operations.
  • Launched 7+ GSF (Global Specialty Fulfilment) sites & benchmarked safety standards and infrastructure with Amazon’s Core Fulfillment Centers.
  • Established Systems for Flex Delivery Partner’s road safety processes with road risks and addressed root cause analysis of off-road events.
  • Designed Engineering Control measures to mitigate Heat Stress.
  • Maintained strong line of communication towards a safety focus during the pandemic periods of COVID-19.

Manager, Quality & Environment Assurance

Hindustan Coca-Cola Beverages Pvt. Ltd.
11.2011 - 04.2018
  • Production and management of glass bottle and PET 450 bpm lines at the Goa Plant. Responsible for yields, efficiencies, and production maximization through continuous improvement of beverage manufacturing processes.
  • Mechanisms for Hazard Identification & Mitigation measures for Customer complaints.
  • Improvements in manufacturing efficiency, maximize cost-effectiveness to meet Product & GMP Standards.
  • Uphold Quality Standards across processes for continuous improvement.
  • Designed, Developed & Implemented EHS Management System- RED Book outlines EHSMS for Coca-Cola Beverages integrating KORE (Coca-Cola requirements).
  • Lead QA/QC department, managing budgets and resources, for environmental management system, and obtaining Pollution Control Board and regulatory approvals.
  • In-charge for designing and sustaining company's Quality Management Systems.

Environment Health & Safety Associate (EHS)

India Tobacco Company (ITC Limited)
01.2001 - 10.2011
  • Implementation of EHS Management System for ITC's Cigarette Mfg Unit, addressing risk assessment, objective setting.
  • Developed Corporate EHS Audits - Analyze nonconformance, remedial action, and preventative measures to assess regulatory compliance.
  • Participated in local, state & national safety & environment events.
  • Established Framework for sustainability reporting (GRI 4 Indicators) and audits.
  • Developed methods for achieving National and International Awards like Greentech, British Safety Certification, Golden Peacock, Quality Forum Innovation Award, and RoSPA (Royal Society for Prevention of Accidents).

Education

Fire and Safety Engineering -

National Institute of Fire and Safety Management

Bachelor of Business Administration -

Madurai Kamaraj University
Madurai

Skills

  • WHS Leadership
  • Transportation Safety
  • Human Rights & Social Impact
  • Risk Management
  • Auditing/Accident Investigations
  • Sustainability & Recycling

Accomplishments

  • Human Rights & Social Impact – framework to integrate robust supplier due diligence processes, encompassing risk assessment, impact evaluation, and protection of vulnerable groups throughout operations and supply chains.
  • Workplace Health and Safety Management System – Risk Management, mainstreaming safety culture into business strategy.
  • Incident Reduction through Journey Risk Management, Technology interventions & building mechanisms to track safety violations for safer customer delivery.
  • Electric Vehicle Safety Proliferation & Safety Standard Specification for 10,000+ 2Wheeler & 3Wheeler EV deployment for Amazon Last Mile Operations.
  • Sustainability- Life Cycle Assessment, Solid Waste Management creating Circular Economy across Supply Chain through 100% PET Recycling Initiatives.
  • WinEHS India Chapter Lead - Formulated Affinity Group that advances female members to recognizes the need for women in leadership roles through mentorship, networking, collaboration.
  • Corporate Social Responsibility – Community Engagement Works.
  • 56 National and International Awards - British Safety Council Sword of Honor, 5 Star Awards, Globe of Honor, ROSPA Gold Award for Occupational Safety, CII ITC Sustainability Awards.
  • Bar Raiser – Making Great Hiring Decision for Amazon.

Timeline

Sr. Program Manager, Remediation - South Asia (Human Rights & Social Impact)

Amazon
05.2024 - Current

Regional Workplace Health & Safety Manager

Amazon
07.2023 - 05.2024

Sr. Road Safety Program Manager

Amazon
04.2021 - 07.2023

Workplace Health & Safety Manager

Amazon
04.2018 - 04.2021

Manager, Quality & Environment Assurance

Hindustan Coca-Cola Beverages Pvt. Ltd.
11.2011 - 04.2018

Environment Health & Safety Associate (EHS)

India Tobacco Company (ITC Limited)
01.2001 - 10.2011

Fire and Safety Engineering -

National Institute of Fire and Safety Management

Bachelor of Business Administration -

Madurai Kamaraj University
Benedicta Regina Dora