BENIN STEPHEN S
Chennai
Summary
Dynamic and results-driven Business Developer with a proven track record in driving revenue growth, forging strategic partnerships, and delivering innovative solutions. Seeking to leverage my expertise in market analysis, customer relationship management, and sales strategy to contribute to the success of a forward-thinking organization. Dedicated to exceeding targets and fostering long-term business growth.
Overview
12
12
years of professional experience
Work History
Business Developer
Sparrow Rebar Services
Trichy
2022.01 - Current
- Specialized in creating new client relationships, maintaining existing client accounts, and generating new job opportunities
- Involved proactive market outreach, fostering long-term client partnerships, and driving business growth through strategic initiatives.
- Identified potential partnerships that could expand the reach of our business offerings.
- Partnered with external vendors and suppliers to secure resources necessary for project success.
- Advised senior management on matters related to growth opportunities and risk mitigation strategies.
- Assessed operational performance using metrics and KPIs then proposed changes for improved efficiency and effectiveness.
Fitness Coach
Fit2Fitter
Trichy
2015.08 - 2021.12
- Motivated clients by setting realistic expectations regarding physical performance.
- Counseled clients on lifestyle changes needed to reach health objectives.
- Developed customized workout plans tailored to clients' needs, goals, and physical capabilities.
- Researched new techniques related to fitness training methods.
Junior Technical Support Officer
HCL Technologies
Chennai
2013.12 - 2014.10
- Handled all inbound calls to identify issues occurring outside the network or at the client end
- Troubleshoot problems, provided technical support and ensured effective communication to resolve client concerns.
- Resolved network connectivity issues for users onsite and remotely.
Customer Support
Allsec Technologies
Chennai
2012.10 - 2013.10
- Handled all inbound calls, checked for audio and visual issues, booked engineers when necessary, and explained the product to customers.
- Troubleshoot problems, provided technical assistance and ensured customer satisfaction through clear communication.
- Resolved customer support tickets related to application functionality.
- Provided customer support to consumers via phone, email and chat.
Education
M.Sc - Computer Technology
Velammal Engineering College
05.2012
12th -
Sai Metric Hr.Sec. School
05.2007
10th -
Sai Metric Hr.Sec. School
05.2005
Skills
- Client Acquisition
- Prospecting and lead generation
- New business development
- Building and maintaining client relationships
- Customer satisfaction
- End-to-end project management
- Project planning and scheduling
- Regular client follow-ups
- Status reporting
- Closing deals
- Contract negotiation
- Resolving client issues
- Conflict resolution
- Coordinating with cross-functional teams
- Collaboration with technical and operational teams
- Meeting project deadlines
- Prioritizing tasks
- Providing exceptional customer support
- Handling client inquiries
- Ensuring client satisfaction
- Monitoring project details
- Ensuring quality and accuracy
Personal Information
Title: BUSINESS DEVELOPER
Websites
References
References available upon request.
Timeline
Business Developer
Sparrow Rebar Services
2022.01 - Current
Fitness Coach
Fit2Fitter
2015.08 - 2021.12
Junior Technical Support Officer
HCL Technologies
2013.12 - 2014.10
Customer Support
Allsec Technologies
2012.10 - 2013.10
M.Sc - Computer Technology
Velammal Engineering College
12th -
Sai Metric Hr.Sec. School
10th -
Sai Metric Hr.Sec. School
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