Benitta Roslin

Possess overall experience of 8 years in BPO Industry. Excellent analytical, reporting and presentation skills. Sound knowledge of operational processes, operational quality standards. Highly motivated, Result oriented, Self Starter, Strong interpersonal and teamwork skills and a motivating leader. Ability to work effectively within tight schedules and formulate policies and procedures Provide staff members with positive reinforcement and motivate them to do their best. Persuade others; express ideas in ways that lead others to share and agree with our perspective; influence others through personal credibility and integrity.

• Building the capacity, effectiveness and overall talent level of the Unit
• Handling Customer E-mail Queries
• Preparing reports (Team Productivity, Error analysis, Hourly productivity)
• Training New Joiners and build as Centre of excellence
• A Team Leader made the Team with good Internal & external Quality scores
• Conducting daily Huddle session before the work begins
• Inventory Loading & Check in for customer
• Check the TAT Status

• Father's Name: G. Devaraj
• Date of Birth: 12/18/86
• Nationality: Indian
• Marital Status: Single