Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Cauthern

Muncie

Summary

Dynamic professional with experience at Ky's American Bistro, excelling in customer support and team collaboration. Proven ability to enhance guest experiences through effective communication and attention to detail. Skilled in managing reservations and training staff, ensuring high service standards in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Host

Ky's American Bistro
05.2024 - 08.2025
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

AV Operator

First United Methodist Church
01.2022 - 08.2024
  • Maintained and troubleshot audio and visual equipment to minimize downtime.
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Monitored and adjusted sound and lighting levels to optimize live event performance.
  • Set up projectors, laptops and microphones for live presentations.
  • Tested and calibrated audio and visual equipment to verify proper operation.
  • Managed compression, digitization and storage of audio and video data.

Camp Counselor

Henry County YMCA
05.2023 - 08.2023
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.

Education

High School Diploma -

New Castle High School
New Castle, IN
05-2024

Skills

    Customer Support

  • Assisted customers by providing helpful information and tending to their needs
  • Server Support

  • Assisted in a dynamic team setting to ensure maximum efficiency and productivity

    Team Oriented

  • Worked well in a team setting and collaborated with coworkers to solve problems
  • Detail-Oriented

  • Ensuring that the correct processes in my daily tasks were met and completed in a timely fashion

Timeline

Host

Ky's American Bistro
05.2024 - 08.2025

Camp Counselor

Henry County YMCA
05.2023 - 08.2023

AV Operator

First United Methodist Church
01.2022 - 08.2024

High School Diploma -

New Castle High School
Benjamin Cauthern