- Family
- Cooking
- Obstacle Course Racing
- Ultra-Running
Benjamin Opheim
Indianapolis
Summary
Accomplished Senior Title Operations Director with a proven track record at ASK Services, adept at developing leadership and building successful teams. Spearheaded strategic growth initiatives, leading to significant market share expansion and revenue increases, including a notable 10% margin boost in Ohio. Excels in cross-departmental collaboration and customer service, driving client and company growth.
Overview
17
17
years of professional experience
Work History
Senior Title Operations Director
ASK Services
07.2024 - Current
- Oversight of many states in the northern part of the country.
- Quickly assessed new leadership team and made important decisions for role changes that produced positive results.
- Mentored and developed new leaders to facilitate their growth & success in their position.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
Regional Operations Manager
ASK Services
10.2022 - 07.2024
- Oversight of Ohio, Indiana, Illinois, Utah & Tennessee.
- Developed new managers to successfully run operations in their state.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Built working relationships with regional sales team to promote positive team work in-between departments.
State Operations Manager - Ohio
ASK Services
10.2017 - 10.2023
- Direct oversight of operations in Ohio.
- Built a team of people around a positive culture of trust & client satisfaction.
- Developed and executed strategic plans to achieve business goals and drive growth.
- Contributed to Ohio's growth over a 5yr period of time totaling an increase in revenue of 2.18 million and a margin increase of 10%.
- Contributed to Ohio taking over Michigan as the #1 state in revenue & production.
State Operations Manager - Indiana
ASK Services
05.2013 - 10.2017
- Direct oversight of operations in Indiana.
- Built a team around a positive culture of customer service & trust.
- Collaborated with the sales team to create focus on leading clients to promote success for them & the company.
- Developed and executed strategic plans to achieve business goals and drive growth.
- Contributed to growth in Indiana operations in 4yrs with an increase in revenue of 1.4 million and a margin increase of 8%.
Title Researcher
Indiana Search Technologies
12.2007 - 05.2013
- Researched property records & produced title reports from counties all over the state of Indiana.
- Developed efficient methods for researching that improved capacity & productivity by 3x the average researcher.
- Created methods of organization that led to increased efficiency and excellent quality.
- Helped train new employees & employees with performance issues.
Education
No Degree -
IUPUI
Indianapolis, INCertificate of Completion -
University of Michigan Ross School of Business
Ann Arbor, MI06-2022
High School Diploma -
Heritage Christian High School
Indianapolis05-2000
Skills
- Developing Leadership
- Build successful teams
- Managing successful operations
- Customer Service that results in growth for the client & the company
- Motivated to meet & exceed goal metrics
- Collaborate well with other departments to achieve company goals
Interests
Timeline
Senior Title Operations Director
ASK Services
07.2024 - Current
Regional Operations Manager
ASK Services
10.2022 - 07.2024
State Operations Manager - Ohio
ASK Services
10.2017 - 10.2023
State Operations Manager - Indiana
ASK Services
05.2013 - 10.2017
Title Researcher
Indiana Search Technologies
12.2007 - 05.2013
No Degree -
IUPUI
Certificate of Completion -
University of Michigan Ross School of Business
High School Diploma -
Heritage Christian High School
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