Benjamin Porter

I am in charge of delivery and picking up of products, while also providing customer service and sales support. I have built and maintained strong relationships with existing customers, addressing their needs, answering questions, and resolving any issues or concerns.

I was in charge of hiring and managing a small group of employees (uder 10), running the day to day business which included purchasing and inventory management of goods and products.

• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Assisted clients with personal fitness goals through realistic objectives.
• Increased client retention through consistent communication, motivation, and support.

• Developed strength and conditioning programs for athletes and individuals of all ages and abilities.
• Hired and trained sport performance coaches prior to the individual working with clients
• Oversaw the safety and cleanliness of the facility including that all equipment used was in excellent working condition

• Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
• Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
• Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
• Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.

• Enhanced athlete performance by developing and implementing individualized training programs.
• Coordinated off-season training programs that focused on maintaining fitness levels while minimizing burnout risk.
• Demonstrated commitment to professional development by attending industry conferences, workshops, and seminars to stay current on best practices in sports performance coaching.
• Established a positive coaching environment that fostered teamwork, discipline, and dedication among athletes.