Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Porter

Highland

Summary


Experienced with route management and customer service, ensuring smooth and efficient operations. Utilizes effective communication and problem-solving skills to address customer needs and resolve issues promptly. Track record of maintaining schedules, building client relationships, and adapting to dynamic service demands.

Overview

19
19
years of professional experience

Work History

Route Service Representative

Mickey's Linen
07.2022 - Current

I am in charge of delivery and picking up of products, while also providing customer service and sales support. I have built and maintained strong relationships with existing customers, addressing their needs, answering questions, and resolving any issues or concerns.

Manager

Nutrihub
07.2018 - 06.2022

I was in charge of hiring and managing a small group of employees (uder 10), running the day to day business which included purchasing and inventory management of goods and products.

Personal Trainer

Self Employed
01.2015 - 07.2018
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Increased client retention through consistent communication, motivation, and support.

Manager and Head Sport Performance Coach

Ignite Sports Performance
06.2010 - 12.2015
  • Developed strength and conditioning programs for athletes and individuals of all ages and abilities.
  • Hired and trained sport performance coaches prior to the individual working with clients
  • Oversaw the safety and cleanliness of the facility including that all equipment used was in excellent working condition

Gym Manager

Fuel Fitness
06.2010 - 01.2015
  • Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
  • Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
  • Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.

Sport Performance Coach

Sport Performance Institute
05.2006 - 05.2010
  • Enhanced athlete performance by developing and implementing individualized training programs.
  • Coordinated off-season training programs that focused on maintaining fitness levels while minimizing burnout risk.
  • Demonstrated commitment to professional development by attending industry conferences, workshops, and seminars to stay current on best practices in sports performance coaching.
  • Established a positive coaching environment that fostered teamwork, discipline, and dedication among athletes.

Education

Bachelor of Arts - Health And Fitness

Purdue University
West Lafayette, IN
05-2006

Skills

    Driving and Logistics

    Customer Service

    Physical Stamina

    Inventory Management

    Sales Acumen

    Organizational Skills

    Leadership

Timeline

Route Service Representative

Mickey's Linen
07.2022 - Current

Manager

Nutrihub
07.2018 - 06.2022

Personal Trainer

Self Employed
01.2015 - 07.2018

Manager and Head Sport Performance Coach

Ignite Sports Performance
06.2010 - 12.2015

Gym Manager

Fuel Fitness
06.2010 - 01.2015

Sport Performance Coach

Sport Performance Institute
05.2006 - 05.2010

Bachelor of Arts - Health And Fitness

Purdue University
Benjamin Porter