Summary
Overview
Work History
Skills
Technology
References
Timeline
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BENJAMIN RAMIREZ

Indianapolis

Summary

Motivated and experienced Facility Leader. An expansive career in team building, employee development, process improvement, pursuit of best practice, and proven results. Comprehensive knowledge of managing workflow and Labor in a real time distribution setting. The ability to access, interpret, and apply data for results. Excellent communication skills with focus on planning, goal setting, strategy implementation and consistent feedback. Profit and Loss statement optimization. Energized by new challenges. Servant leader focused on building strong relationships for lasting results.

Overview

11
11
years of professional experience

Work History

Distribution and Fulfillment Managment Consultant

Action Plan Consulting
Indianapolis
03.2024 - Current
  • Developed opportunities to improve operations, cost, service, safety, and quality.
  • Implemented employee management strategies and labor models to reduce costs.
  • Worked with leadership teams on strategies to implement a high-performance accountability culture through structured feedback and coaching.
  • Optimize facility operations workflow to drive employee, equipment, and solution utilization.
  • Goal-aligned cross-functional teams to improve KPIs and team awareness.
  • 3PL operations evaluation, client assessment, and overview.

Facility Manager

PITNEY BOWES FULFILLMENT
Greenwood
07.2017 - 03.2024
  • Led 460K sq ft 3pl Facility in Operations, Safety, FDA Compliance, and staffing 250 employees while owning P&L.
  • Managed dozens of national ecommerce brands including clothing, skincare, lot controlled etc. successfully.
  • Launched new facility to highest SLA's, lowest Labor to Revenue, and Highest Employee Engagement scores in network.
  • Guided operations safely through pandemic and developed new protocols to meet evolving compliance needs.
  • Promoted and relocated assumed facility operations and P&L at Indianapolis facility 2021.
  • Implemented processes to reduce labor to revenue from 120% to 56% in 36 months.

Director of Operations

HOBBICO
Reno
01.2014 - 06.2017
  • Managed facility operations servicing hundreds of retail locations.
  • Implemented several feedback tools for employees to reduce picking and packing errors.
  • Better-aligned shipping partnerships to maximize daily throughput and SLAs.
  • Added a contingent workforce to operations to better adjust to the ebb and flow of peak and sale periods.

Skills

  • Facility management
  • P & L Ownership
  • Multi-site standardization
  • FDA compliance
  • Lot Control Management
  • HAZMAT compliance
  • 6 Sigma Black Belt and 5S
  • PIV training
  • Facility operations
  • Safety management
  • Regulatory compliance
  • Process improvement
  • 3PL Client Management
  • Facility launch
  • Budget planning and development
  • Employee engagement and team building
  • Inventory control
  • Vendor management
  • Labor optimization
  • Project management
  • Team building and engagement
  • Excellent communication
  • Continuous improvement
  • Grounds management

Technology

WMS, Manhattan, Highjump  l  Red Prairie, Blue Yonder, Rebus  l  Autostore, Ambisort

Kiva Systems, Fox Robotics, Zebra Robotics  l  MS Word, PP, Excel   l  Tableau, Apex

Workday, Teams, Zoom  l  Kronos, ADP, Hiresmart  l  LMS, SRM  l  Toad, Crystal reporting

References

References available upon request.

Timeline

Distribution and Fulfillment Managment Consultant

Action Plan Consulting
03.2024 - Current

Facility Manager

PITNEY BOWES FULFILLMENT
07.2017 - 03.2024

Director of Operations

HOBBICO
01.2014 - 06.2017
BENJAMIN RAMIREZ