Motivated and experienced Facility Leader. An expansive career in team building, employee development, process improvement, pursuit of best practice, and proven results. Comprehensive knowledge of managing workflow and Labor in a real time distribution setting. The ability to access, interpret, and apply data for results. Excellent communication skills with focus on planning, goal setting, strategy implementation and consistent feedback. Profit and Loss statement optimization. Energized by new challenges. Servant leader focused on building strong relationships for lasting results.
Overview
11
11
years of professional experience
Work History
Distribution and Fulfillment Managment Consultant
Action Plan Consulting
Indianapolis
03.2024 - Current
Developed opportunities to improve operations, cost, service, safety, and quality.
Implemented employee management strategies and labor models to reduce costs.
Worked with leadership teams on strategies to implement a high-performance accountability culture through structured feedback and coaching.
Optimize facility operations workflow to drive employee, equipment, and solution utilization.
Goal-aligned cross-functional teams to improve KPIs and team awareness.
3PL operations evaluation, client assessment, and overview.
Facility Manager
PITNEY BOWES FULFILLMENT
Greenwood
07.2017 - 03.2024
Led 460K sq ft 3pl Facility in Operations, Safety, FDA Compliance, and staffing 250 employees while owning P&L.
Managed dozens of national ecommerce brands including clothing, skincare, lot controlled etc. successfully.
Launched new facility to highest SLA's, lowest Labor to Revenue, and Highest Employee Engagement scores in network.
Guided operations safely through pandemic and developed new protocols to meet evolving compliance needs.
Promoted and relocated assumed facility operations and P&L at Indianapolis facility 2021.
Implemented processes to reduce labor to revenue from 120% to 56% in 36 months.
Director of Operations
HOBBICO
Reno
01.2014 - 06.2017
Managed facility operations servicing hundreds of retail locations.
Implemented several feedback tools for employees to reduce picking and packing errors.
Better-aligned shipping partnerships to maximize daily throughput and SLAs.
Added a contingent workforce to operations to better adjust to the ebb and flow of peak and sale periods.
Skills
Facility management
P & L Ownership
Multi-site standardization
FDA compliance
Lot Control Management
HAZMAT compliance
6 Sigma Black Belt and 5S
PIV training
Facility operations
Safety management
Regulatory compliance
Process improvement
3PL Client Management
Facility launch
Budget planning and development
Employee engagement and team building
Inventory control
Vendor management
Labor optimization
Project management
Team building and engagement
Excellent communication
Continuous improvement
Grounds management
Technology
WMS, Manhattan, Highjump l Red Prairie, Blue Yonder, Rebus l Autostore, Ambisort
Kiva Systems, Fox Robotics, Zebra Robotics l MS Word, PP, Excel l Tableau, Apex
Workday, Teams, Zoom l Kronos, ADP, Hiresmart l LMS, SRM l Toad, Crystal reporting
Community Advocate at Department for the Aging (DFTA) Mayor’s Action Plan (MAP) initiativeCommunity Advocate at Department for the Aging (DFTA) Mayor’s Action Plan (MAP) initiative
Climate Action Champion at Sustainable Plan and Action for Community EmpowermClimate Action Champion at Sustainable Plan and Action for Community Empowerm