Hi, I’m
BERTILA ANGELIN NICHOLAS
No.27/13, Anna Nedumpathai, Choolaimedu
Summary
Three years of experience as a Software Engineer with hands-on technology professional accustomed to working in complex, project-based environments.
A trust-worthy, task-focused, and team-oriented Business and Data Analyst with analytical and reasoning skills. Highly motivated, result oriented with strong communication and presentation skills.
Overview
3
years of professional experience
Work History
Prodapt UK Ltd
Application Support Analyst
09.2022 - 05.2023
Job overview
- Travel to and from customer sites in pursuit of gathering business and/or technical requirements.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Ensure smooth client relationship management by identifying where value adds and efficiencies can be created.
- Reduced 30% of manual work by identifying automating repetitive process including server and application health check.
- Responsible for performing impact analysis on new enhancements in the applications requested by clients.
- Used Geographic Information Systems technology and equipment to produce detailed maps.
- Managed GIS databases and modified parameters for different needs.
- Experience in extracting, transforming and loading GIS spatial data ready for business to use.
Prodapt Solutions
Software Engineer
04.2021 - Current
Job overview
- Responsible to provide L2 and L3 support for 9 telecom-based web applications which are used by Virgin Media – UK
- Experience in developing enhancement projects and NPCs using visual studio
- Experience in both front end and backend to develop new modules and functionalities in the web applications using C#.net and VB.net
- Assist and support deployment and post deployment monitoring activities
- Identify and review the production bugs and provide workarounds and solutions
- Responsible to communicate with stakeholders and business team for requirement gathering, getting sign off from business team for UAT and PIT testing
- Experience gained in fundamental OSS/BSS concepts
- Designed UX wireframes using Adobe XD for new screens developed
- Prepared monthly status reports and weekly status reports to be presented to the stakeholders
Prodapt Solutions
Test Engineer
08.2020 - 03.2021
Job overview
- Expertise in bug reporting and tracking process using testing tool JIRA
- Good understanding and hands on experience in manual testing, production deployment and support
- Experience in different types of testing (Functional, Non-Functional, Regression, Performance, Unit testing, System Testing, User acceptance testing)
- Familiar with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
- Experienced in waterfall and agile methodology of testing
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Involved in participation of regular weekly project status meetings to discuss the risks involved in ongoing project with Teammates, Team Lead and Scrum Master.
Education
Sathyabama Institute of Science And Technology
B.E from Computer Science Engineering
2020
University Overview
- Graduation with Distinction
- 9.2 GPA/CGPA
St.Vincent’s Matric Hr.Sec.School
Higher Secondary
2016
University Overview
- Final Grade: 82.75%
St.Vincent’s Matric Hr.Sec.School
S.S.L.C
2014
University Overview
- Final Grade: 96.2%
Skills
- Programming Skills - C, C, Python (Basics), C#, MySQL
- Tools – Visual Studio, JIRA, BMC Remedy, Adobe XD
- GIS Tools - GeoMedia, FME Workbench
- Packages - MS Office (Word, Excel, Powerpoint)
Trainings
- Networking intern at TCS ion during May2018
- One month training at LeadTech Solution Pvt. Ltd. during Dec’2018
- Completed ITIL 4 training
Timeline
Application Support Analyst
Prodapt UK Ltd
09.2022 - 05.2023
Software Engineer
Prodapt Solutions
04.2021 - Current
Test Engineer
Prodapt Solutions
08.2020 - 03.2021
Sathyabama Institute of Science And Technology
B.E from Computer Science Engineering
St.Vincent’s Matric Hr.Sec.School
Higher Secondary
St.Vincent’s Matric Hr.Sec.School
S.S.L.C
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