Beryl Prathiba K
Bengaluru
Summary
Dynamic and results-driven professional with extensive experience in customer service at KFC and Chisel Fitness. Proven ability to enhance guest experiences through effective communication and problem resolution. Skilled in managing transactions and maintaining operational efficiency, while fostering teamwork and adaptability in fast-paced environments.
Overview
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Food and Beverage Attendant
KFC
Bengaluru
10.2023 - 11.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Operated cash register and processed customer transactions accurately.
- Prepared and served food and beverages according to company standards.
- Engaged with customers to enhance dining experience and resolve issues promptly.
- Fostered a positive environment by maintaining a friendly attitude with coworkers and customers. towards coworkers and customers at all times.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Maintained dining and food service areas to maximize safety and cleanliness.
Front Desk Receptionist
Chisel Fitness
Bengaluru
03.2021 - 10.2022
- Greeted clients and visitors with a friendly and professional demeanor.
- Managed incoming calls, directing them to appropriate staff promptly.
- Scheduled appointments and maintained the calendar for office personnel.
- Welcomed and assisted gym members at front desk.
- Managed member check-ins and membership inquiries daily.
- Scheduled fitness classes and appointments for trainers.
- Maintained cleanliness and organization of reception area.
- Provided information on gym services and promotions to members.
- Handled cash transactions and processed membership payments efficiently.
- Collaborated with fitness staff to ensure member needs were met.
- Responded to member concerns and resolved issues promptly.
- Collected payments, renewed memberships and resolved billing issues.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
Education
BBA - Bachelor of Business Administration
Ramchellaram Degree College
Bengaluru 04.2022 - 11.2025
2nd PUC - 12th Grade
BMS PU College
Bengaluru 05.2016 - 10.2018
St Teresa's Girls High School
BengaluruSkills
- Customer service
- Time management
- Communication skills
- Team collaboration
- Problem resolution
- Guest services
- Inventory management
- Adaptability under pressure
Languages
Tamil
First Language
English
Advanced (C1)
C1
Kannada
Advanced (C1)
C1
Hindi
Beginner (A1)
A1
Telugu
Beginner (A1)
A1
Timeline
Food and Beverage Attendant
KFC
10.2023 - 11.2024
BBA - Bachelor of Business Administration
Ramchellaram Degree College
04.2022 - 11.2025
Front Desk Receptionist
Chisel Fitness
03.2021 - 10.2022
2nd PUC - 12th Grade
BMS PU College
05.2016 - 10.2018
St Teresa's Girls High School