BETSY MISBA
Business Analyst
Summary
Business Analyst with 1+ years of experience in IT, previously a software tester. Leveraged 6 years in PR/Media to excel in requirements analysis, process improvement, and stakeholder management. Delivering effective business solutions through strong analytical and communication skills.
Overview
9
9
years of professional experience
Work History
Business Analyst
AK Infopark Pvt Ltd
07.2023 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Collaborated with stakeholders to define project objectives and criteria.
- Developed documentation to employees to fully understand the systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Associate Test Engineer
3 Dots
6 2022 - 06.2023
- Running smoke & regression suite
- Creating test cases to cover the new & existing feature testing
- Perform test execution, defect analysis as necessary
- Have done both Web based and mobile application testing
- Give sign-off for release based on severity of bugs identified
- Involved in Agile process and part of Daily Stand-up, Sprint Planning and Retrospective meetings
- Ability to work collaboratively with cross-functional teams and communicate effectively with team members
Client Service Delivery Analyst
Notified
06.2020 - 05.2022
- Managing editorial portal and delegating tasks to the editorial team, AMERS
- Managing Customer Profiles mainly for user addition/removal and for agency/client access
- Creating Salesforce cases
- Tracking and creating JIRA tickets
- Proofreading press releases
- Handled confluence pages & SEDAR filings for the disclosure documents of issuers across Canada.
Client Service Delivery Analyst
Intrado Digital Media Solutions
04.2018 - 06.2020
- I was the point of contact for my team for two years and managed the team during the Managers absence
- Creating customized reports based on media analysis through a few media platforms and tools like MyMediaInfo, Notified, and Media Miser
- Creating daily/weekly/monthly analysis reports based on client requirements.
Research Analyst
Nasdaq
12.2015 - 03.2018
- Provided market research reports to clients on different domains
- Experienced working in different tools and search engines.
Education
Master of Technology - Industrial Biotechnology
Udaya School of Engineering, Anna University
05.2008 - 2010.05
B.Tech -
Dr.MGR University
Chennai, India 04.2001 -
Skills
Requirements Gathering
Project Management
Data Analysis
Stakeholder Management
Workflow Analysis
Software development life cycle
User Acceptance Testing
Competitive Analysis
SWOT Analysis
Effective Communication
Documentation Management
Attention to Detail
Disclaimer
I hereby declare that the above-mentioned particulars are true to the best of my knowledge and belief.
Timeline
Business Analyst
AK Infopark Pvt Ltd
07.2023 - Current
Client Service Delivery Analyst
Notified
06.2020 - 05.2022
Client Service Delivery Analyst
Intrado Digital Media Solutions
04.2018 - 06.2020
Research Analyst
Nasdaq
12.2015 - 03.2018
Master of Technology - Industrial Biotechnology
Udaya School of Engineering, Anna University
05.2008 - 2010.05
B.Tech -
Dr.MGR University
04.2001 -
Associate Test Engineer
3 Dots
6 2022 - 06.2023
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