B Florence Christina
Banking Profession
Chennai
Overview
18
18
years of professional experience
2
2
Languages
Work History
Senior Due Diligence Consultant
Wells Fargo
10.2017 - Current
- Handled end to end KYC reviews like Onboarding, Periodic review, trigger event. My expertise includes handling the US & EMEA process for key jurisdictions such as the USA, UK, Germany, France, Netherland and Ireland for Corporate and Individual customers.
- Coordinated with the onshore team for relevant document, information, facilitating meeting and send minutes of meeting and ensuring timely responses.
- As an SME of the process, whenever we receive a small project supervised and mentored 7 Team members, overseeing their quality and performance.Guided the team in achieving process deliverables, navigating moderately complex issues with strategic leadership.
- Served as an Accredited Trainer for Foundation Core Learning Path Program, delivering training sessions across location.
- Honored with the Spotlight Award for exceptional project delivery. Proven track record for successfully training new hires while maintaining high productivity levels.
- Conducted daily MIS reports, Preparing ETA for the production team, Volume utilization reports for senior management, ensuring transparency in team performance.
- Identified opportunities in project migration, optimising efficiency and cost effectiveness across business units.
- Executed meticulous QC reviews for diverse business entities, establishing status as a Subject Matter Expert.
- Championed team development, providing mentorship to new hires and ensuring high standards of work quality.
- Expertly managed escalations, fostering collaboration with stakeholders for seamless onboarding and periodic reviews.
- Drove issue resolution, contributing to the enhancement of due diligence frameworks and policy compliance.
- Engaged in proactive collaboration with peers and customers to address challenges and achieve operational objectives.
- Delivered high-quality due diligence reports that supported informed decision-making processes for both internal stakeholders and external clients.
- Built strong relationships with clients through consistent communication and a commitment to understanding their unique needs and concerns.
- Enhanced client satisfaction by conducting thorough due diligence investigations and providing actionable recommendations.
CDD Analyst — AML/KYC
HSBC
09.2015 - 08.2017
- Conducting the due diligence on entities banking with HSBC UK in accordance with the Global Standards of HSBC under Deferred Prosecution Agreement (DPA), AML policies, & local government guidelines.
- Supports the assigned Business Group to respond to Regulatory / Audit inquiries and assist with evidence gathering as Risk, governance and control management — coordination of 2LoD and 3LoD reviews, risk reporting, risk event management and control assessment.
- Working with heads of operational functions to identify risk and controls that apply in their own business areas.
- Proven KYC Analyst experience with the ability to review and interpret complex data from a variety of sources.
- Be highly organised with strong time management and prioritisation skills and be able to adopt and maintain a logical approach to tasks.
- Have, or be able to evidence the ability to develop, a strong understanding of Financial Crime regulations and policies (AML, ATF, Sanctions, and Tax evasion).
Admin Executive
GARUDA VAAYU SHAKTHI LIMITED
06.2014 - 03.2015
- Monitored and review Suspicious Activity report on client and document all the obtained KYC files in bank's portal.
- Maintenance of attendance through computerized (Punching card system) and manual systems. Supervision of Movement register.
- Proper control of office Stationery, maintain stock level and Liaison with various agencies for AMC 's and Supervision for issuing Mobiles and visiting cards to employees.
- Maintenance of attendance through computerized (Punching card system) and manual systems.
- Co-coordinating with Candidates for interview, issuing offer letter, ID cards, Visiting cards and access cards to the new joiners.
Senior Verification Executive
DSS SOLUTIONS PVT LTD
07.2011 - 08.2013
- Initiating the background verification of employees joining in Client Location.
- Responsible for working on insufficiencies and escalations.
- Ensure that all the verification is closed within TAT.
- Responsible for document collection from the client.
- Handled Overseas and Senior Profile Cases.
- Providing services to the client as per their SLA ( Service letter authorization ).
- Maintain tracker of all the cases allotted by the client.
- Effective handling of Verification Reports.
Senior Associate
FIRST ADVANTAGE PVT LTD
05.2007 - 06.2011
- Conducting background verification for the top companies according to the component - Address verification. Education verification. Employment verification. Criminal verification and Reference Verification.
- To be up-to-date on knowledge of policies and procedures and compliance issues pertaining to Verification. Effective Data Entry/ Documentation have to be done. Effective handling of BTD (Beyond target date).
- Effective handling of BTD (Beyond target date).
- Maintaining the team attendance, Timely reports and data preparation for the team.
- To address and answer as per need of the interdepartmental queries on various cases handled.
Education
Bachelor of Commerce (B.Com) -
Stella Maris College
Chennai01.2006
Skills
Quality Control
Timeline
Senior Due Diligence Consultant
Wells Fargo
10.2017 - Current
CDD Analyst — AML/KYC
HSBC
09.2015 - 08.2017
Admin Executive
GARUDA VAAYU SHAKTHI LIMITED
06.2014 - 03.2015
Senior Verification Executive
DSS SOLUTIONS PVT LTD
07.2011 - 08.2013
Senior Associate
FIRST ADVANTAGE PVT LTD
05.2007 - 06.2011
Bachelor of Commerce (B.Com) -
Stella Maris College