Customer-centric professional with 3+ years of experience in software, customer success, and digital customer experience. Skilled in delivering exceptional customer service, driving adoption, and ensuring customer value. Proficient in data analysis, customer success metrics, and collaboration with cross-functional teams.
Addressed complex customer issues, demonstrating an ability to understand and meet business needs through effective problem-solving.
Organizational Behavior, Business Economics, Operations Management, Financial Analysis, Strategic management, Business Analytics, Digital Marketing, Marketing Management, HR Management. Information Technology, Fintech & Blockchain
Gained expertise in Branding & Communication, Social Media Marketing, and Marketing Analytics.
Event Planning & Workshop Coordination
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