Bhagavan NagaSai Radha Krishna K

Experienced Pega Developer with over 3 years of expertise in designing and implementing enterprise-level healthcare solutions. Currently specializing in core workflow development at Virtusa, with a proven track record in Elevance Health and Unum projects. Pursuing advanced education in Software Engineering with Full Stack specialization to enhance technical capabilities.

Healthcare Workflow Solutions - Unum
July 2024 - Present

• Developing core workflow solutions for healthcare insurance processes
• Implementing Pega-based automation for claims processing and customer service operations

Healthcare Solutions - Elevance Health
Apr, 2023 - June, 2024

• Designed and implemented Pega applications for healthcare management systems
• Collaborated with healthcare domain experts to optimize patient care workflows

Insurance POC - Australian Client
December 2022 - March 2023

• Led proof-of-concept development for new healthcare insurance application targeting Australian market
• Designed and prototyped Pega-based solution for insurance claim processing and policy management

Warranty Claim Services
January 2022 - April 2022

• Developed comprehensive warranty claim application using Pega Platform v8.6
• Implemented SLA management, routing, approvals, and email bot integrations
• Created user-friendly interfaces for customer service representatives

Pega Platform Expertise:

• Pega Platform v23.x, Pega UI Development, Business Process Management
• Case Management Design, Pega Deployment Management, Pega API Development

Programming Languages:

• Core Java, Typescript, Python, SQL, HTML, CSS

Tools & Technologies:

• MySQL, Linux, NanoTcad, Quantum Espresso

Methodologies:

• Agile Development, Continuous Integration Practices

Pega Certified Decisioning Consultant