Bhagavathi Thirumurugan
Operations Team Member
Chennai
Summary
Results-driven Software Engineer with hands-on experience in Power Platform development, AI automation, and project coordination at HCLTech. Skilled in Power Apps, Power Automate, Power Pages, Copilot Studio, requirement gathering, and end-to-end solution delivery, with a strong .NET foundation through the TechBee program.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Operations Team Member
HCLTech
03.2025 - Current
- Managed day-to-day operations, ensuring timely task completion within SLA timelines.
- Coordinated with stakeholders to streamline workflows and resolve escalations efficiently.
- Maintained operational trackers, reports, and performance dashboards for management review.
- Identified process gaps and drove workflow improvements to enhance efficiency.
- Supported documentation, data validation, and compliance-related operational activities.
- Collaborated with cross-functional teams to ensure smooth business continuity.
Software Engineer
HCLTech
10.2022 - 02.2025
- Designed and developed internal Copilot-based solutions using Power Pages and the Microsoft Power Platform.
- Built AI-driven use cases with Power Apps, Power Automate, and Copilot workflows to optimize business processes.
- Delivered scalable enterprise solutions across design, development, testing, and deployment phases.
- Collaborated with stakeholders and cross-functional teams to ensure high-quality solution delivery.
- Streamlined workflows through automation, debugging, validation, and issue resolution.
- Contributed to the Bromford F&SCM project by developing business solutions and tool integrations.
Intern
HCLTech
09.2021 - 09.2022
- Completed intensive classroom training in .NET and software development concepts.
- Gained hands-on exposure to live project workflows as a shadow resource.
- Supported senior developers in issue analysis, debugging, and application support.
- Built a strong foundation in SDLC and enterprise application development.
Education
Bachelor of Science - Computing And Designing
BITS Pilani
Pilani, Rajasthan08-2026
Skills
- Microsoft Power Apps
- Microsoft Power Automate
- Copilot Studio / AI Automation
- Project Coordination & Delivery Tracking
- Requirement Gathering & Stakeholder Management
- Solution Design & Implementation
- NET Fundamentals
- Problem Solving & Team Collaboration
Certification
Microsoft Certified: Dynamics 365 Fundamentals (ERP)
AWARDS & HONORS
Runner-Up – Microsoft Garage Event 2023, HCLTech: Recognized for innovative solution development, teamwork, and technical excellence
Timeline
Operations Team Member
HCLTech
03.2025 - Current
Software Engineer
HCLTech
10.2022 - 02.2025
Intern
HCLTech
09.2021 - 09.2022
Bachelor of Science - Computing And Designing
BITS Pilani