BHAGIRATH SHARMA
Jaipur
Summary
Dynamic Warehouse Logistics Manager at Eat Better Ventures Pvt Ltd, proficient in logistics management and data analysis. Delivered substantial efficiency enhancements through strategic planning and contract negotiation. Recognized for outstanding problem-solving skills and dedication to quality assurance, optimizing operations and elevating customer satisfaction in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Warehouse Logistics Manager
Eat Better Ventures Pvt Ltd
Jaipur
03.2022 - Current
- Developed strategic plans for logistics, warehouse, transportation, and customer services.
Coordinated full order cycle with production planning team to optimize processes. - Maintain the record of GRN stock, such as dispatched stock, and accepted and rejected stock of the quick commerce platform (Blinkit, Swiggy, Zepto, and Amazon retail FBA shipments).
- Follow the PO guidelines during packing, picking, dispatching, and delivery of the goods at quick commerce, like Blinkit, Swiggy, Zepto, and Amazon Retail & FBA.
- Goods GRN as per FIFO, EFO, and LIFO during receiving the WH stock and FG items.
- Liaised and negotiated with suppliers, manufacturers, retailers, and consumers to ensure efficiency.
Monitored quality, quantity, stock levels, delivery times, and transport costs to enhance operations.
Arranged processing of shipments and organization of warehouse for optimal workflow. - Resolved problems and addressed complaints to maintain service standards.
Supervised and trained warehouse workforce to improve team performance.
Maintained metrics and analyzed data for performance assessment and improvement initiatives. - Managed daily operations of receiving, storing, shipping, and distributing materials.
- Reviewed shipment documentation prior to loading products onto trucks for delivery.
- Developed and implemented warehouse policies and procedures to improve efficiency, accuracy, and safety.
- Analyzed data from various sources such as barcode scans or RFID tags to track product flow throughout the warehouse.
- Maintained records of all incoming shipments for tracking purposes.
- Resolved issues related to staffing shortages or incorrect orders quickly and efficiently.
- Supervised a team of warehouse personnel to ensure quality standards were met.
Assistant Operation & Logistic
Kilo Fabrics Pvt Ltd
02.2021 - 03.2022
- Maintained records of dispatched orders and technician activity.
- Monitored inbound calls, emails, and faxes for new service orders.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Collaborated with other departments to develop strategies that align with company objectives.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Implemented cost-saving measures such as route optimization for shipments.
Customer Support & Operation
ENC TCS
Jaipur
12.2018 - 01.2021
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed household errands and other essential duties.
- Updated and maintained databases with current information.
- Worked with cross-functional teams to achieve goals.
Customer Care Executive
Lifcare Pharmacy
Jaipur
07.2017 - 12.2018
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out, so that you can answer questions.
- Coordinated with vendors, carriers, and customers to manage freight costs and transit times.
- Organized storage facilities according to established guidelines.
- Timely dispatch of medicines as per the given TAT to the customer.
- Accurate and correct packing of medicine to avoid damages and breaks during transit..
Education
MBA - Logistics And Supply Chain Management
Jaipur National University
Jaipur06-2021
B. Tech - Mechanical Engineering
Rajasthan Technical University Kota
Kota, Rajasthan, India01.2017
Diploma In Engineering - mechanical engineering
Govt Polytechnic College Sriganganagar
Sriganganagar, India01.2014
12th - Senior Secondary Education
Board Of Secondary Education Ajmer
Ajmer, India01.2008
10th -
Board Of Secondary Education Ajmer
Ajmer, India01.2006
Skills
- Computer operation
- Logistics management
- Inventory control
- Data analysis
- Microsoft Office proficiency
- Warehouse operations
- Supply chain optimization
- Contract negotiation
- Shipping coordination
- Quality assurance
- Transportation coordination
- Shipping and receiving
- Stock control
- Logistics planning
- Materials handling
- Demand forecasting
- Freight management
- Web-based logistics systems
- Logistics integrations
- Transport scheduling
- Shipment tracking
Languages
Hindi
First Language
English
Advanced (C1)
C1
Personal Details
- DOB: 07/13/1991
- Father's Name : Sanwar Mal Sharma
- Address for communication: B14 Vishwanath Apartment, Ved Villa Colony, Ram Nagar, Jaipur 302019
- Mobile : 9351527957
Timeline
Warehouse Logistics Manager
Eat Better Ventures Pvt Ltd
03.2022 - Current
Assistant Operation & Logistic
Kilo Fabrics Pvt Ltd
02.2021 - 03.2022
Customer Support & Operation
ENC TCS
12.2018 - 01.2021
Customer Care Executive
Lifcare Pharmacy
07.2017 - 12.2018
MBA - Logistics And Supply Chain Management
Jaipur National University
B. Tech - Mechanical Engineering
Rajasthan Technical University Kota
Diploma In Engineering - mechanical engineering
Govt Polytechnic College Sriganganagar
12th - Senior Secondary Education
Board Of Secondary Education Ajmer
10th -
Board Of Secondary Education Ajmer
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