Summary
Overview
Work History
Education
Skills
Certification
Timeline
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BHAGWAN BHUSARE

Service Desk
Pune

Summary

Dedicated and focused AWS Cloud Engineer with two years of expertise in cloud infrastructure architecture, deployment, and management.
Skilled in maintaining smooth scalability and maximizing system performance.
Proven expertise in AWS cloud services, automation, and troubleshooting.
Committed to providing creative answers to challenging business problems.

Overview

11
11
years of professional experience
2
2
Certifications

Work History

Service Desk Engineer

Compucom
Pune, maharashtra
06.2022 - Current
  • Orchestrated the migration of on-premises infrastructure to be moved to AWS, which cut operating costs by 30%.
  • Implemented robust security measures and made sure that industry norms and procedures were followed.
  • Using AWS Lambda functions, routine tasks were automated, increasing operational efficiency by 25%.
  • Key Skills:
  • AWS Cloud Services: EC2, S3, VPC, Lambda, and CloudWatch.
  • Tools for Automation: Terraform, AWS CloudFormation
  • Networking: Security Groups, Subnetting, and VPC Configuration
  • Logging and Monitoring: ELK Stack, CloudWatch
  • Security: Encryption, Best Practices, and IAM Policies
  • Scripting: Python, Bash Achievements:
  • successfully created and implemented an AWS cost optimization plan that cut monthly costs by 20%.
  • put a disaster recovery plan into action to guarantee little downtime during important incidents.
  • I oversaw the conversion of outdated apps to a serverless architecture, increasing the dependability of the system.
    Troubleshooting:
  • fixed problems with network access in a multi-tier application, guaranteeing smooth component communication.
  • 15% faster response times were achieved by identifying and removing performance bottlenecks in an EC2 instance.

Senior Associate

Wipro, AT&T
Pune
03.2021 - 06.2022
  • Manages relationships with vendors and contractors to ensure equipment and service
  • Co-ordinate with CPE supplier and Access supplier for delivery
  • Test the loops on (MUX, Patch, Modem, etc)circuits and troubleshoot if any issues
  • Test the delivered circuits to make sure, If it works fine and error-free before putting it on production
  • Co-ordinate with Access suppliers and NOC Team to resolve the circuit issues and troubleshoot
  • Client interaction based on the project
  • Develops Project/ order schedules and processes.

Senior Associate

Wipro, BT US Installation
10.2018 - 01.2020
  • Pune
  • Create BT offers / Quotes for the customer
  • Managing distributions of the daily inflow of requests along with team escalations
  • Worked as PMO, creating daily reports for team and client to track the orders and control the order flow
  • Handled team group mailbox (US CCM) for allocating the orders and managing escalation in the queue

Field Engineer

Nextexpert Jalgaon
01.2017 - 08.2018
  • Consulted with businesses and homeowners regarding CCTV security system needs
  • Performed appropriate measurements for installation purposes
  • Installed CCTV systems in Commercial settings including parking lots inside stores and over registers as requested and needed.

Senior Associate

Wipro, BT
Pune
06.2013 - 02.2015
  • We are handling different events to resolve network bars like the GPRS bar
  • International and Premium bar, roaming bar
  • Troubleshooting different issues like voicemail, GPRS, synchronization , etc
  • Resolving tickets on daily basis
  • Resolve network queries www.enhancv.comPowered by

Education

BSC -

PUNE UNIVERSITY

Skills

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Certification

CCNA (Cisco certified network

Timeline

Service Desk Engineer

Compucom
06.2022 - Current

Senior Associate

Wipro, AT&T
03.2021 - 06.2022

Senior Associate

Wipro, BT US Installation
10.2018 - 01.2020

Field Engineer

Nextexpert Jalgaon
01.2017 - 08.2018

Senior Associate

Wipro, BT
06.2013 - 02.2015

BSC -

PUNE UNIVERSITY

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BHAGWAN BHUSAREService Desk