Bhagwan Singh Rana
Laundry Manager
Udham Singh Nagar
Summary
Efficient Laundry and Dry-Cleaning worker with 11 years of experience operating diverse brands of laundry machines in busy work settings. Willingness to fill in where necessary at moment's notice. Expert in best practices for using chemicals and cleaning products.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Laundry Manager
The Ritz Carlton
02.2024 - Current
- Responsible for upkeep and maintenance of Laundry Machineries
- Planning for uniform, linen ordering and make sure to achieve the monthly revenue
- Responsible for training and development of the entire team including the third party team
- Responsible for monitoring team and implementing any changes if required
- Handling third party sources and vendors for continuous maintenance of Linen & Uniforms
- Ensuring optimum utilization of budget with effective control
- Assessing and reviewing customer satisfaction, service recovery process and improve guest review rating
- Supervising and providing timely and constructive feedback to all supervisors and team members to enhance their skills
Assistant Laundry Manager
Four Seasons Hotel
02.2019 - Current
- Responsible for upkeep and maintenance of Laundry Machineries
- Responsible for training and development of the entire team including the third party team
- Responsible for monitoring team and implementing any changes if required
- Handling third party sources and vendors for continuous maintenance of Linen & Uniforms
- Ensuring optimum utilization of budget with effective control
- Assessing and reviewing customer satisfaction, service recovery process and improve guest review rating
- Supervising and providing timely and constructive feedback to all supervisors and team members to enhance their skills
Laundry Supervisor
The Trident
04.2013 - 09.2018
- Responsible for upkeep and maintenance of, Laundry operation & Guest Laundry
- Ordering, issuing and controlling of supply store whilst ensuring budget control
- Responsible for training and development of the team
- Assessing and reviewing customer satisfaction, service recovery process and improve guest review rating
- Supervising and providing timely and constructive feedback to all team members to enhance their skills
Education
BBAHM - undefined
kukreja institute of hotel Management
Dehradun 01.2010 - 04.2013
Higher Secondary Education - undefined
Pantnagar Inter collage
Pantnagar, Udham Singh NagarSkills
MS Office
Certified Departmental Trainer
Opera PMS
Excel
Birch street
Hot SOS
Infrasys
Honorawardscertificates
Certified Departmental Trainer
Exposure
The Oberoi, Gurugram, 2018
Personal Information
Date of Birth: 09/21/88
Behavioralattributes
- Analytical mind
- Anticipate and understand guest’s needs
- Team oriented
- Eye for detail
- Ability to multi task
References
Mr. Baluck.V, Laundry Manager, Trident, Hyderabad, Survey No.64, Hitech City main road, Near Cyber Towers, Madhapur, Telangana, 500081, +918886078873, baluck.v@tridenthotels.com
Disclaimer
I hereby declare that all the particulars stated above are true to the best of my knowledge.
Timeline
Laundry Manager
The Ritz Carlton
02.2024 - Current
Assistant Laundry Manager
Four Seasons Hotel
02.2019 - Current
Laundry Supervisor
The Trident
04.2013 - 09.2018
BBAHM - undefined
kukreja institute of hotel Management
01.2010 - 04.2013
Higher Secondary Education - undefined
Pantnagar Inter collage