Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Current Location
Personal Information
Languages
Accomplishments
Languages
Websites
Timeline
Hi, I’m

Bhagwat Garg

Technical Manager
Pune,Maharashtra
Bhagwat Garg

Summary

  • Results-driven professional with over 20 years of dedicated experience in the Telecom industry, specializing in Test Management, Automation, and Agile methodologies. With a total of 23 years and 10 months of industry experience, adept at leading cross-functional teams and optimizing processes to consistently deliver exceptional results.
  • Expert in overseeing critical projects, ensuring adherence to quality standards and project timelines within the Telecom sector.
  • Proficient in Automation Solutions, with a focus on streamlining processes and reducing manual effort.
  • Skilled Agile practitioner, guiding teams through Agile methodologies to enhance project delivery efficiency and adaptability in the fast-paced Telecom environment.
  • Certified in ISTQB, TOSCA, Project Management, SAFe Agile Practitioner, SAFe Release Train Engineer, AWS, Azure, and IBM Cloud, showcasing readiness to leverage cutting-edge technologies and drive innovation in the Telecom industry.
  • Additional credentials include DevSecOps certification, Telecom Industry Badge, and advanced level certifications in Data and AI from Watsonx.ai.

Overview

24
years of professional experience
36

Certifications

Work History

IBM India Private Limited
Pune - India, Toronto - Canada

Architect, Automation Manager, Innovation Prime and Senior Test Manager
04.2010 - Current

Job overview

Seasoned Test Manager with over 20 years and 7 months of dedicated experience in the Telecom industry, including 4 years and 7 months working closely with the client at Bell Canada Mississauga/Toronto. Demonstrates exceptional leadership and expertise in guiding teams to success in the dynamic and challenging telecommunications domain.

Adept at managing all facets of testing within the Telecom sector, including comprehensive knowledge of telecom protocols, billing systems, and industry-specific testing methodologies.

Extensive expertise in the Amdocs Billing System, with a proven track record of implementing robust testing strategies to ensure the reliability and accuracy of billing processes.

Proficient Agile Scrum Master, guiding teams through Agile methodologies to enhance project delivery efficiency in the fast-paced Telecom environment.

Experienced Test Architect, developing and executing comprehensive test strategies tailored to meet the unique requirements of Telecom projects, drawing upon years of industry knowledge and best practices.

Skilled in GenAI applications development in Python, with proficiency in utilizing streamlit front end for intuitive user interfaces, enhancing user experience and functionality.

Proven ability to leverage automation solutions effectively, including proficiency in TOSCA for telecom-specific automation testing, to streamline processes and optimize testing efforts.

Strong background in Security Testing methodologies, ensuring the confidentiality, integrity, and availability of critical Telecom systems and data.

Certified in Cloud technologies and DevSecOps methodologies, with a solid foundation to complement extensive Telecom industry experience and drive innovation in testing practices.

CAPGEMINI India Private Limited
Mumbai - INDIA, Copenhagen - Denmark

Test Manager
12.2005 - 04.2010

Job overview

Project 1: Tele Denmark Communications

  • Led testing efforts for the Tele Denmark Communication project, focusing on Billing Modules within the Amdocs Billing System.
  • Managed comprehensive testing, ensuring accuracy and reliability of billing solutions.
  • Collaborated closely with Tele Denmark Communication to align testing with their business objectives.
  • Facilitated coordination between development and testing activities for seamless integration.
  • Provided leadership and oversight for project aspects, including timelines, resource allocation, and budget management.
  • Utilized technical expertise to address complex challenges and optimize testing processes.
  • Enhanced testing processes to improve efficiency and streamline operations.

Project 2: McDonald’s-In Store Processor

  • Oversaw testing efforts for migration project from SCO UNIX to Microsoft Windows platform.
  • Collaborated with development team to synchronize testing with iterative development approach.
  • Assured successful migration by conducting extensive testing and resolving issues promptly.
  • Implemented rigorous quality control measures to ensure reliability and functionality of new platform.
  • Worked closely with McDonald’s ISP to align testing efforts with migration goals.
  • Maintained thorough documentation of test plans, test cases, and test results for transparency and traceability.
  • Addressed and resolved testing issues promptly to minimize disruptions during migration process.

Reliance Industries Limited
Mumbai

Test Manager
03.2004 - 12.2005

Job overview

  • Implemented comprehensive quality control strategies to uphold the reliability and accuracy of the ROSS system, ensuring adherence to quality and quantity (Q&Q) standards.
  • Developed Unix Shell scripts to automate manual tasks and streamline validation processes, leading to significant reductions in manual efforts and notable enhancements in operational efficiency.
  • Conducted rigorous performance testing to validate server load capacity, guaranteeing the system's resilience under heavy usage and optimizing its performance.
  • Implemented database tuning measures to enhance system responsiveness and efficiency, resulting in measurable improvements in overall performance.

BIRLA VXL Technologies Limited
Delhi

Senior Telecom Engineer
06.2000 - 03.2004

Job overview

Led R&D projects encompassing GSM 3G Antenna Design and Testing, RF Planning, RF components for ISRO, IVRS for Telecom Exchanges, and Customized Wireless Devices for the Indian Army and Air Force from June 2000 to March 2004.

Conducted comprehensive product testing for various radio equipment, ensuring optimal performance and quality standards to support manufacturing operations.

Engaged in research and development initiatives to enhance communication security and capabilities through voice secrecy modules and phone patch functionality in radio circuits.

Proficiently interfaced base radios with PSTN, overseeing call testing procedures across diverse networks to ensure seamless communication.

Led field trials and commissioning of radio systems for esteemed clients like the Indian Air Force, ensuring reliability and effectiveness in real-world scenarios.

Designed, developed, and tested RF modules and circuits, guaranteeing optimal performance and quality using advanced RF test equipment.

Education

J.C. Bose University of Science And Technology, YMCA, Formerly YMCA University of Science And Technology And YMCA Institute of Engineering

B.TECH from Electronics And Communication

Skills

  • Project Management
  • Finance Management
  • Contract Management
  • Drive Innovation
  • Skill Development of Team
  • Team Building
  • Recruitment
  • Test Architect
  • Problem Solving
  • Automation

Affiliations

  • TM Forum
  • Telecommunication Industry Association
  • Software Testing & Automation
  • Cyber Law & Information Security
  • Telecommunication OSS & BSS
  • SAFe (RTE) and SAFe (Practitioner)
  • DevOps & SRE
  • Gartner

Certification

  • Unix + C Certification (1999)
  • ISTQB Foundation Level(2007)
  • Telecommunications Insights and Solutions (Silver)
  • IBM Associate Project Manager
  • Enterprise Design Thinking Practitioner
  • IBM Quality Engineering Foundations
  • SAFe 6.0 Practitioner
  • SAFe 6.0 RTE(Release Train Engineer)
  • Watsonx.ai Technical Sales Advanced
  • Watsonx.ai Technical Sales Intermediate
  • IBM Cloud DevSecOps v1 Specialty
  • IBM Certified Professional Architect - Cloud V5
  • Microsoft Certified: Azure Fundamentals
  • IBM Certified Technical Advocate - Cloud v4
  • AWS Cloud Quest: Cloud Practitioner
  • Tricentis TOSCA - Optimizing Test Automation with Centralized test data (AS2)
  • Tricentis TOSCA - Automating Web Application Testing (AS1)
  • Tricentis TOSCA Deep Dive - Automating API test cases

Current Location

Pune

Personal Information

  • Date of Birth: 01/08/1978
  • Nationality: Indian

Languages

  • English
  • Hindi

Accomplishments

Recipient of multiple notable awards and recognition from management, including Best of Bell, Eminence & Excellence, Quality Deliverable, Leadership, Dedication, Commitment, Outstanding Performance, and Outstanding Contribution in Portfolio Delivery Management & Meticulous Tracking.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Architect, Automation Manager, Innovation Prime and Senior Test Manager

IBM India Private Limited
04.2010 - Current

Test Manager

CAPGEMINI India Private Limited
12.2005 - 04.2010

Test Manager

Reliance Industries Limited
03.2004 - 12.2005

Senior Telecom Engineer

BIRLA VXL Technologies Limited
06.2000 - 03.2004

J.C. Bose University of Science And Technology, YMCA, Formerly YMCA University of Science And Technology And YMCA Institute of Engineering

B.TECH from Electronics And Communication
Bhagwat GargTechnical Manager