Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic
Bhagwati Malav

Bhagwati Malav

Bengaluru

Summary

Results-driven Engineering Manager known for high productivity and efficient task completion. Specialize in project management, process optimization, and team leadership. Excel in communication, problem-solving, and strategic planning to deliver exceptional results in complex engineering environments.

Backend Engineering, Distributed Systems, Search & Recommendation.

Overview

11
11
years of professional experience

Work History

Engineering Manager

zepto
Bengaluru
01.2025 - Current

Leading a team of engineers to build and scale a highly available, low-latency search platform handling 170M+ requests/day (P99: 350ms).
Focused on mentoring, coaching, and fostering a collaborative culture that emphasizes collective success.

1. Rebuilt the re-ranking platform into a configurable system supporting 40+ ranking models without requiring code changes.

2. Developed a scalable query understanding layer supporting 100+ attributes across product types, driving relevance across queries.

3. Driving operational efficiency: building a Search Agentic Tool to debug issues and help product/ops teams understand search behavior. Redefined test strategies to improve release quality and developer confidence.

4. Re-architected candidate retrieval to enable live vector search with dynamic switching between vector and lexical strategies based on runtime signals, optimizing for latency and cost.

5. Redesigned pagination flow with a unified system that dynamically fetches lexical, vector, and explore candidates to generate category-aware pages, supporting deep pagination.

6. Re-architecting ranking sublayer to optimize multiple business goals using a no-code, rule-based configuration setup.

7. Building an experience versioning and failure-trigger system that leverages DS signals to validate relevance, with automated rollback to stable versions.

8. Ensuring high availability via initiatives like index corruption handling, multi-AZ fault tolerance, and flow-specific rate limiting and isolation.

9. Led the initiative to introduce ScyllaDB at Zepto and implemented the first use case for search ranking. The system ingests multi-level signals (store-product, city-product, and store-level) to power ranking algorithms with sub-millisecond latency. Successfully implemented a high-performance solution supporting 500K+ requests per minute with exceptional read/write throughput.

Senior Technical Lead

Paytm
Bengaluru
04.2023 - 01.2025
  • Leading a team of 6-8 engineers
  • Building & leading multiple products in Search, Personalisation & Recommendation Space using NLP, LLM, AI.
  • Building Paytm Super App Search Assistant (Supports vector search, api based retrieval, entity uid mapper, custom response mapper, text-to-sql, 70+intent/ entity classification)
  • Deployed LLAMA2, 3 as a service/platform for internal use cases. Explored vllm, text generation inference etc., overall designed compute, response optimized solution.
  • Built LLM + Deep Learning based multi lingual Intent Classification(70+ intents) and NER Detection for Indian Languages. Accuracy ~ 80% , 99th response time < 1 sec.
  • Built a model to detect Indian languages from transliterated input. Accuracy ~ 80% - Built a model to detect Indian names based on search input.(at prefix level). Accuracy ~ 75 %
  • Built in-memory Low Latency Trie based spellchecker which gives suggestion at prefix level, also uses phonetic sound, performance metrics, keyboard distance to give spell suggestions. 99.9 response < 20 ms

Technical Lead

Paytm
Bengaluru
04.2022 - 03.2023
  • Led a team of engineers and built multiple Search Products( ONDC Search, Federated Search Platform, Location Aware Search, Search As You Type, Autosuggestion etc.)
  • Rearchitected Paytm Search Platform(Federated Search) to support vertical specific Search Experience.(No downtime, keeping 100% data consistency)
  • Built Geo Hash based location filtered Search.
  • Built ONDC Search/Discovery Platform (Location Aware Search)

Senior Software Engineer

Paytm
Bengaluru
01.2021 - 03.2022
  • Built/Led the development of Paytm Search V2.0 experience from scratch. (Search As You Type)
  • Built/set up elastic cluster from scratch, lot of benchmarking to get required SLA, making sure that we have highly available, fault-tolerant, highly scalable, elastic, low latency system. - Response_99.9 < 70 ms
  • Lots of work around breaking existing Search Systems into multiple micro services with DDD(Domain Driven Design), separation of concerns, reusability, focusing on choosing the right tech stack etc.
  • Re-Built existing search classifier to framework model which can run multiple versions of classifier without any code changes.

Senior Software Engineer

Quinbay
Bengaluru
10.2020 - 12.2020
  • Company Overview: Blibli(https://www.blibli.com/)
  • Loved my journey at Coviam/Quinbay(Blibli.com), learned lot of things here :)
  • Worked on building distributed, event driven, fault tolerant and highly scalable data auditing system which can be used across all the services.
  • Blibli(https://www.blibli.com/)

Senior Software Engineer

Coviam
Bengaluru
01.2020 - 09.2020
  • Company Overview: Blibli(https://www.blibli.com/)
  • Worked on building Blibli.com B2B E-Commerce platform from scratch(Sales order creation, order approval, order creation, order fulfilment etc.) Worked with 6 other engineers, and led the technical direction of product.
  • Worked on setting up all the required micro-services from scratch eg: order, customer, product, cart, finance etc, setup end to end data pipeline for the same.
  • Blibli(https://www.blibli.com/)

Senior Software Engineer

Supr Daily
Bengaluru
08.2019 - 12.2019
  • Joined as 6th member of tech team, worked on building Master Address system, Delivery Assist system. Python, Django, Postgres, aws lambda

Senior Software Engineer

Coviam
Bengaluru
11.2018 - 07.2019
  • Company Overview: Blibli(https://www.blibli.com/)
  • Worked on creating highly scalable Promo creation systems.(which touches multiple services eg: cart, search, product, pricing, merchant etc.)
  • Worked on building Promo Scheduler, Email Scheduler.
  • Worked on Price Scheduling, Price Indexing, Dynamic Pricing.
  • Blibli(https://www.blibli.com/)

Software Engineer

Coviam
Bengaluru
07.2017 - 10.2018
  • Company Overview: Blibli.com
  • Worked on adding new payment methods for various banks, worked on building order summary apis for merchant side users.
  • Worked on building Birthday rewards feature which sends voucher to customers.
  • Worked on building generic, distributed crawling framework which allows to extract products information for various product sources/ecommerce sites.
  • Worked on building generic data extraction/massager framework.
  • Worked on building real time price comparison application which works for various categories eg: handphone, computer, camera, health & food, drink, washing machine, tv, refrigerator.
  • Worked on building distributed multi mapping recommendation feature which gives multiple master products recommendation for given merchant product.
  • Blibli.com

Software Engineer

Oracle India Pvt. Ltd
Bengaluru
03.2016 - 06.2017
  • Worked on on various JD Edwards mobile IOS and android application issues.
  • Working on Oracle hybrid mobile - MAF framework. Also handling AIS server issues which provides interface to the rest services for jde.

Software Engineer

Cerner Corporation
Bengaluru
07.2015 - 02.2016
  • Was part of Cerner Revenue Cycle team. Worked on building multiple features eg: appointment interaction etc. Java Rcp, Sql, Cerner command language.

Seasonal Internship

Cerner Corporation
01.2015 - 06.2015
  • Worked on WPF and CCL.

Education

Bachelor of Technology - Information Technology

Vellore Institute of Technology
Vellore
01.2015

Skills

  • Python
  • Nodejs
  • Golang
  • MySQL
  • TypeScript
  • Django (Web Framework)
  • Semantic Search
  • Microservices
  • Java (Programming Language)
  • MongoDB
  • Collaborative Filtering
  • Elasticsearch
  • Redis
  • ScyllaDB
  • QDrant
  • Deep Learning
  • NLP
  • Recommendation System
  • Team leadership
  • Natural language processing
  • Microservices architecture

Hobbies and Interests

  • Passionate about reading, with interests in neuroscience, philosophy, history, and evolution.
  • Enjoy working out, which brings happiness and well-being.

Languages

English

Timeline

Engineering Manager

zepto
01.2025 - Current

Senior Technical Lead

Paytm
04.2023 - 01.2025

Technical Lead

Paytm
04.2022 - 03.2023

Senior Software Engineer

Paytm
01.2021 - 03.2022

Senior Software Engineer

Quinbay
10.2020 - 12.2020

Senior Software Engineer

Coviam
01.2020 - 09.2020

Senior Software Engineer

Supr Daily
08.2019 - 12.2019

Senior Software Engineer

Coviam
11.2018 - 07.2019

Software Engineer

Coviam
07.2017 - 10.2018

Software Engineer

Oracle India Pvt. Ltd
03.2016 - 06.2017

Software Engineer

Cerner Corporation
07.2015 - 02.2016

Seasonal Internship

Cerner Corporation
01.2015 - 06.2015

Bachelor of Technology - Information Technology

Vellore Institute of Technology
Bhagwati Malav