KANISETTY VENKATA ADITYA
Customer executive service
Visakhapatnam,AP
Summary
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Customer Service Representative
Concentrix Daksh Services Pvt Ltd
Vishakhapatnam
06.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
B. Tech - EEE
GVPCEW
01.2018 - 01.2021
Polytechnic - undefined
Govt Polytechnic
01.2014 - 01.2017
10th - SSC
Sri Venkateswara Vidya Peet
01.2013 - 01.2014
Skills
Interests
Singing
Dancing
Watching movies
Industrial Exposure
- Industrial Visit: SUBSTATION (AP TRANSCO.)
- HPCL
Inter Personal Skills
- Communication Skills
- Team work
- Leadership
Participations
- Participated in Power Point Presentation (Submersible Boat)
- Paper Presentation on 'Wireless Power Transfer'
- Participated in Hardware expo (Power Consumption by using LED)
Personal Information
Name. : Bhagya Sravani Nivagani
Date of Birth. : 24-05-1998
Gender. : Female
Languages Known. : English,Hindi,Tamil and Telugu Marital Status : Single
Nationality/Religion. : Indian ,Hindu
Hobbies : Singing ,Dancing ,Watching movies
Address : Do.No:21-38 , Swatantra Nagar, Madhurawada , Visakhapatnam-530048 Andhra pradesh
Place Visakhapatnam
Date : Bhagya Sravani Nivagani
Timeline
Customer Service Representative
Concentrix Daksh Services Pvt Ltd
06.2023 - Current
B. Tech - EEE
GVPCEW
01.2018 - 01.2021
Polytechnic - undefined
Govt Polytechnic
01.2014 - 01.2017
10th - SSC
Sri Venkateswara Vidya Peet
01.2013 - 01.2014
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