Bhagyalakshmi .
Sr Infosec Analyst
Bengaluru
Summary
Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by excellent communication skills. Poised to drive team success and deliver impactful results through collaboration and innovative thinking. Eager to embrace new challenges while advancing organizational objectives with unwavering dedication and enthusiasm. Proactive contributor ready to make a meaningful impact in a fast-paced environment.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
IT Security Admin, Sr
Bread Financial
07.2018 - Current
- Managing user accounts, permissions, and entitlements in Microsoft Active Directory
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Understanding and knowledge of Identity and Access Management System
- Basic Understanding of Governance, Risk and Compliance
- Good communication, people, documentation, analytical and problem solving skills
- Familiarity with password management tools, entitlement management systems, security event and monitoring tools
- Involved in Providing recommendations for Process improvements
- Developed written and verbal skills, assignment and priority flexibility, and time management skills
- Responsible for onboarding associates into various applications according to their Job Titles.
- Have worked on User ID terminations for NLE Associates.
- Worked on Group Build, Service Now Groups, creation of Admin accounts, Service accounts, Test accounts and Domain Admin accounts
- Resolving issues alerted by monitoring tools like Service Now and handled Incidents.
- Managed over 250 + Service Catalog Tasks, over around 100+ terminations and around 50-75 New Hire Application onboarding per month
Project Engineer
Wipro Technologies
08.2014 - 05.2018
- Managing tickets on issues such as Unexpected Reboot, Disk utilization, battery failed Issues.
- Restoration of Mailbox.
- Legal chat restoration.
- Resolving issues alerted by monitoring tools like Tivoli, and also tickets in GEL, Remedy, Service Now
- Account management: Creation/deletion/management of objects, i.e. local user accounts, groups, workstations, servers, printers, etc. in their OU hierarchy
- Regularly perform housekeeping duties to keep their OU hierarchy clear of Stale, unused, expired, and other no longer needed objects
Education
Bachelor of Science - Computer Science, Mathematics, Electronics
Kristu Jayanti College
Bengaluru05.2014
Skills
Attention to Detail
Certification
AZ-900
Timeline
AWS Cloud Practitioner
06-2025
AZ-900
11-2024
IT Security Admin, Sr
Bread Financial
07.2018 - Current
Project Engineer
Wipro Technologies
08.2014 - 05.2018
Bachelor of Science - Computer Science, Mathematics, Electronics
Kristu Jayanti College