Bhagyaraju Yagati
Srikakulam
Summary
Dynamic Floor Supervisor with a proven track record at Ki Mobile Solutions, excelling in inventory management and team leadership. Adept at enhancing customer satisfaction through effective complaint resolution and workflow coordination, ensuring a seamless service experience. Committed to maintaining high standards in a fast-paced environment.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Floor Supervisor
Ki mobile solutions pvt LTD
Hyderabad
04.2023 - 01.2025
- Supervised daily operations and ensured compliance with company policies.
- Trained new staff on procedures and customer service standards.
- Coordinated workflow to maintain efficient service during peak hours.
- Monitored inventory levels and assisted in stock management processes.
- Resolved customer complaints and provided effective solutions promptly.
- Maintained a clean, organized, and safe work environment at all times.
Service Advisor
Harsha motors
Srikakulam
01.2018 - 02.2023
- Assisted customers with vehicle service inquiries and appointment scheduling.
- Provided detailed explanations of service recommendations to customers.
- Coordinated with technicians to ensure timely vehicle repairs and maintenance.
Service Advisor Assistant
Mango hyundai
Srikakulam
02.2015 - 12.2017
- Assisted customers with service inquiries and appointment scheduling.
- Maintained accurate records of customer interactions and service requests.
- Collaborated with technicians to ensure timely vehicle servicing.
Assistant Technician
Mango hyundai
Srikakulam
05.2014 - 01.2015
- Assisted in vehicle inspections and maintenance tasks at a busy dealership.
- Supported technicians with repairs by organizing tools and equipment efficiently.
- Conducted routine checks on workshop equipment to ensure proper functionality.
Education
Diploma in Mechanical Engineering
SrikakulamSkills
- Inventory management
- Customer service
- Team leadership
- Workflow coordination
Languages
Telugu
Beginner
A1
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Certification
Training & Certifications
Basic Automobile Training
Hyundai Regional Training Centre – Chennai
Practical training on vehicle maintenance and servicing
Understanding of engine components and diagnostics
Workshop tools and safety procedures
Timeline
Floor Supervisor
Ki mobile solutions pvt LTD
04.2023 - 01.2025
Service Advisor
Harsha motors
01.2018 - 02.2023
Service Advisor Assistant
Mango hyundai
02.2015 - 12.2017
Assistant Technician
Mango hyundai
05.2014 - 01.2015
Diploma in Mechanical Engineering