Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Bhagyashree Deshpande

Hyderabad

Summary

Experienced technical support and customer service professional with a strong foundation in problem-solving and client relations. Eager to transition into cybersecurity, leveraging existing skills while acquiring new knowledge to contribute effectively. Committed to continuous learning and professional growth in a dynamic environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate

Amazon
Hyderabad
07.2023 - 04.2025

Technical Support Engineer

CGS
Hyderabad
05.2018 - 05.2019

Education

B.Tech - Computer Science

Vishwa Bharathi Institute of Technology & Science
Hyderabad
07-2014

Skills

  • SIEM tools: Splunk
  • Operating system - Linux
  • Networking - Nmap

Affiliations

SOC ENVIRONMENT USING SPLUNK

  • ToolKit: Splunk, SIEM, Windows
  • Interactive Experience : Adequate Mitre attack using Splunk to solve the vulnerabilities of the simulation in SOC

Certification

  • Certificate of Excellence - Hacker's School, EC-Council accredited, and SOC training (April - May)
  • High Distinction - EC- council SOC Analyst Exam - Scored 92%
  • Boston Institute of Analytics - Cyber Security Certification

Timeline

Associate

Amazon
07.2023 - 04.2025

Technical Support Engineer

CGS
05.2018 - 05.2019

B.Tech - Computer Science

Vishwa Bharathi Institute of Technology & Science
Bhagyashree Deshpande