Bhagyashree Mainak
Mumbai
Summary
- Dynamic professional with a proven track record in high-profile event management and workflow optimization, notably at YPO BOMBAY. Excelled in updating the entire South Asia database and orchestrating seamless events, demonstrating exceptional organizational and communication skills. Achieved continuous improvement in guest relations, enhancing client satisfaction and operational efficiency.
- Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
20
20
years of professional experience
Work History
Chapter Administrator
YPO BOMBAY
Mumbai
02.2024 - Current
- Ensured efficient handling of membership payment processing.
- Maintained accurate records of financial transactions related to chapter activities.
- Created promotional materials such as newsletters, brochures or flyers to advertise upcoming events or services offered by the chapter.
- Provided administrative support to the board of directors, committees and staff.
- Compiled data from surveys conducted among members regarding their satisfaction with various programs or initiatives run by the organization.
- Identified potential risks associated with each event and developed contingency plans accordingly.
Guest Relations Manager
Dheeraj Realty
04.2014 - Current
- Also initiates training programs for low profile staff e.g
- Housekeeping, security, pantry and steward, drivers etc
- For learning specific knowledge or skills to improve performance in their current roles
- Answering and Routing calls efficiently
- Noting messages for respective members from the Board of Directory & Management
- Provide administrative support to employees in a timely and courteous manner
- Maintaining overall office cleanliness & responsible for office ambience setup
- Arrange material for employee meetings with clients & candidate
- Owning responsibility for Board Rooms, Conference Rooms & Meeting Rooms
- Keeping and update on office stationery and pantry supplies and ordering the same
- Interact with clients & visitors
- Respond to emails enquires where applicable as per company policy
- Vendor Management
- Allocating assignments to office boys
- Managing dispatch & receipt of couriers along with monthly MIS bills
- MIS Reporting
- Printing of Stationery & Visiting Cards
- Providing ID Cards & access cards to employees
- Arranging gate pass and entry for visitors and vendors at the security
- Daily petty cash management
- Organizing cars for employees, clients & candidates
- Connecting Video conferencing calls for clients, employees & candidates
- Making STD/ISD/ Conference calls whenever required by the management and also keeping a record of the same
- Updating employee attendance regularly
- Updating confidential client database regularly
- Bookings & managing Conference Rooms based on requirements
- Expertise in coordinating events for a variety of clients and a wide range of events e.g
- Theme décor for employee birthday, Portrait Rangoli for Diwali, Glass painting etc
- And in house décor for any festive and corporate events to motivate employees to achieve their goals in lieu with the organization’s culture to help achieve their highest potential
Guest Relations Manager
Kalpataru Estate Developers
11.2012 - 12.2013
Guest Relations Manager
Jaycee Homes Developers
08.2012 - 11.2012
Guest Relation Supervisor
Kingfisher Airlines
06.2007 - 07.2012
Guest Service Agent
Kingfisher Airlines
07.2005 - 05.2007
Trainee at the Front Office
THE LEELA KEMEPSKI
04.2005 - 06.2005
Education
T.Y.B.Hsc -
S.N.D.T
06.2005
H.S.C -
Maharashtra Board
02.2002
S.S.C -
Maharashtra Board
03.2000
Skills
- High-Profile Event Management
- Updating the entire South Asia database
- App organizing
- Handling portfolios like Forum, Education, and Integration
- Continuous improvement
- Event coordination
- Email management
- Workflow management
Danceandmusic
- 2nd, 1st Maharashtra State Inter University Cultural Youth Festival, Folk Dance, 01/01/04
- 1st, Yuva Mohatsav, Folk Dance, 09/01/03
- 2nd, Malhar, Folk Dance, 2003
- 3rd, Malhar, Folk Dance, 2002
- II Class, Kathak from Akhil Bharatiya Gandharva Mahavidyalaya, 2000
- Dance and Song workshop by Shri. Arun Chandivale, 1998
- Basic summer coaching course in swimming, horse riding, athletics, hiking, trekking, basketball at dawn breakers in Nasik, 1997
Eyesight
Normal
Complexion
Clean & Fair
Languages
- English
- Hindi
- Marathi
Volunteer Experience
Secured Certificate for special efforts in raising funds for projects to help the destitute and the distressed the disabled within India., 1994-95
Extracurricular Activities
Organizing festive & professional events for corporate levels., Planned and Executed over many corporate events ranging from any kind of Festive and Professional functions exceeding client & employer expectations. Outstanding organizing skills for employee engagements., Creating events in most successful way for reaching promotional objectives of the organizations.
Hobbies and Interests
- Dancing
- Decorative & Creative Art
- Arranging Events
- Portrait Rangoli & Glass Painting
- Gift Wrapping in Unique Style
Additional Qualification
Completed the “Flight Management” course from The Avion Academy
Personal Information
- Height: 157 cms
- Weight: 59 kgs
- Date of Birth: 12/11/84
- Marital Status: Married
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Chapter Administrator
YPO BOMBAY
02.2024 - Current
Guest Relations Manager
Dheeraj Realty
04.2014 - Current
Guest Relations Manager
Kalpataru Estate Developers
11.2012 - 12.2013
Guest Relations Manager
Jaycee Homes Developers
08.2012 - 11.2012
Guest Relation Supervisor
Kingfisher Airlines
06.2007 - 07.2012
Guest Service Agent
Kingfisher Airlines
07.2005 - 05.2007
Trainee at the Front Office
THE LEELA KEMEPSKI
04.2005 - 06.2005
T.Y.B.Hsc -
S.N.D.T
H.S.C -
Maharashtra Board
S.S.C -
Maharashtra Board
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