Summary
Overview
Work History
Education
Skills
Core Competencies
Languages
Personal Information
Interests
Timeline
Generic
Bhagyashree Shashikant Mahadik

Bhagyashree Shashikant Mahadik

Nalasopara

Summary

  • Highly competent and ambitious professional with nearly 9+ years of experience in sales operations and customer & channel relationship management. Seeking to build a profound career in operation management, leveraging dynamic and enterprising nature.
  • Brings added advantage of sales and marketing exposure, allowing for streamlined processes in line with market practices. Known for strong collaboration skills and ability to build relationships with upper-level decision makers.
  • Excels at taking control of critical problem areas and delivering on client commitments.
  • With honed client servicing, people management, and planning skills, is an effective communicator who consistently achieves results.

Overview

13
13
years of professional experience

Work History

Sr. Unit Sales Manager - Band VB

ICICI Lombard General Insurance Co. Ltd.
03.2014 - Current
  • Streamlined sales processes by identifying inefficiencies and implementing improvements.
  • Enhancing channel satisfaction with personalized service and prompt resolution of issues.
  • Involved in promoting I-partner pro ( App ) based policy issuance, driving the uptake of the same.
  • Handling Policy servicing for Key producers, corporate in Mumbai and National Tie-ups.(18 agents 4 National tie ups ,18 corporate clients)
  • Co-ordination with all key stake holders , Ops, claims, IT , process teams for processing cases and timely feedback on process improvements
  • Handling large recons for major accounts ensuring efficiency in premium accounting.
  • Ensuring the attainment of respective targets from assigned agents on monthly basis.
  • Efficiently handling corporate clients, Retail agents, training them on product.
  • Assist in selling Travel Insurance to corporate on time.
  • Sourcing per month travel insurance business of 15 lakhs pm from retail and Corporate channel partners.
  • Activation of new agents and planning their incentives to source travel insurance business with Lombard.
  • Conducted and delivered Travel process Training for Clients as well as employees within the team.
  • Designing Travel Brochures as per the client requirements.


Achievements

  • Ranked no 2 Performer Pan India throughout the year 2020-2021.
  • Ranked no 3 Performer Pan India throughout the year 2021-2022.
  • Ranked no 2 Performer Pan India throughout the year 2022-2023.
  • Ranked no 3 Performer Pan India throughout the year 2023-2024.
  • Promoted from Band VA to VB June 2021 and Nominated frontier in the month of Aug 22.

Accounts Executive

Baba Marcom Pvt Ltd
04.2013 - 03.2014
  • Maintaining sale voucher, purchase vouchers, commission vouchers.
  • Trial balance & Balance sheet entries in Tally.
  • Payment Reconciliation.
  • Handling Admin software of investment.
  • Publishing of commission vouchers and ORC vouchers.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.

Executive

GIC HOUSING FINANCE
07.2012 - 04.2013
  • Assisting customer for housing loan.
  • Cross sell Insurance products.
  • Coordinating with bank and generating PDC.
  • Prepared annual data to determine metrics for operational performance.

Education

Bachelor of Commerce - Finance/ Accounting/Book-Keeping

Mumbai University
Mumbai
01.2011

Skills

  • Data Analytics and Excel proficiency
  • Process designing
  • Key account management
  • Sales operation & support

  • Client management & Sales
  • Sales Training
  • Exceptional multi-tasker

Core Competencies

Analyzing the requirements of channel partners, Guiding and mentoring the team, Coordinating with other departments, Managing customer centric operations, Attending to clients’ complaints, Interacting with customers for feedback

Languages

English
Hindi
Marathi

Personal Information

  • Location Preference: Mumbai
  • Date of Birth: 05/29/91
  • Marital Status: Married

Interests

  • Singing
  • Music Lover
  • Travel & explore new places

Timeline

Sr. Unit Sales Manager - Band VB

ICICI Lombard General Insurance Co. Ltd.
03.2014 - Current

Accounts Executive

Baba Marcom Pvt Ltd
04.2013 - 03.2014

Executive

GIC HOUSING FINANCE
07.2012 - 04.2013

Bachelor of Commerce - Finance/ Accounting/Book-Keeping

Mumbai University
Bhagyashree Shashikant Mahadik