Bhagyashree Singh

• Analyzed problems related to sharepoint tenant and provided options an a solution to stakeholders
• Developed comprehensive reports related to Sharepoint administration to communicate insights and recommendations to stakeholders.
• Led cross-functional teams in process improvement initiatives, enhancing operational efficiency.
• Worked as a shared resource in multiple projects at a same time .
• Collaborated with business units to define requirements and ensure alignment on project objectives.
• Conducted risk assessments and provided actionable solutions to mitigate potential issues at the time of transitions
• Implemented best practices for data governance, ensuring accuracy and compliance across projects.
• Mentored junior analysts, fostering professional development while enhancing overall team performance.
• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
• Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
• Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
• Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Evaluated customer needs and feedback to drive product and service improvements.
• Led the transitions for the sharepoint projects
• Performed Sharepoint migrations worked on incidents ,requests ,problems and changes in all the accounts .
• Prepared documentation , SOPs ans KB articles for training purposes

• Worked with internal team members to remedy issues with preemptive solutions.
• Served as subject matter expert in cross-functional teams working together on initiatives requiring SharePoint expertise, ensuring seamless integration and high-quality outcomes.
• Collaborated closely with stakeholders to gather requirements, ensuring alignment between business needs and technical solutions delivered.
• Created detailed documentation for each project, allowing for seamless knowledge transfer between team members.
• Optimized search functionality within SharePoint sites, enabling users to quickly locate relevant information as needed.
• Configured permission settings appropriately for various user groups, balancing accessibility with data security concerns.
• Managed and monitored installed systems for highest level of availability.
• Worked flexible hours across night, weekend, and holiday shifts.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Strengthened communication skills through regular interactions with others.
• Excellent communication skills, both verbal and written.
• Learned and adapted quickly to new technology and software applications.
• Worked effectively in fast-paced environments.

Infra

• Collaborated with engineering to report issues, manage project deliverables and provide status reports.
• Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
• Used metrics to monitor application and infrastructure performance.
• Analyzed, troubleshot and enhanced network performance to drive efficiency.
• Performed regular maintenance tasks on SharePoint environments, keeping systems up-to-date and secure.
• Set up and controlled user access levels across databases to protect important data.
• Built databases and table structures for web applications.
• Conducted tests to identify issues and make necessary modifications.
• Coordinated with IT teams to ensure seamless integration between SharePoint infrastructure and other business systems.
• Monitored system usage and performance metrics, identifying areas for improvement or optimization.
• Provided expert guidance during audits related to compliance within the organization''s internal policies and industry regulations.
• Managed site permissions effectively, ensuring proper access levels for all users across the organization.
• Supported end-users through technical assistance when needed; addressed issues promptly.
• Collaborated with various departments to gather requirements and develop tailored SharePoint solutions.
• Troubleshot issues with SharePoint sites and applications, resolving problems quickly to maintain productivity.
• Migrated existing content to new SharePoint platforms seamlessly, minimizing disruptions to daily operations.
• Configured and administered SharePoint servers, maintaining optimal performance and reliability.
• Demonstrated leadership skills in managing projects from concept to completion.

• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
• Managed SharePoint migrations from older versions to newer platforms, minimizing downtime and ensuring data integrity.
• Collaborated with cross-functional teams to ensure seamless implementation of SharePoint upgrades and migrations.
• Managed change control processes, safeguarding the quality of critical data assets during system upgrades or migrations.
• Provided exceptional support for clients during their transition to cloud platforms, ensuring a smooth and successful migration process.
• Streamlined the migration process by implementing efficient data management practices and tools.
• Developed training materials and conducted workshops, increasing end-user proficiency in SharePoint tools.