Dr.Bhagyashree Singru
Healthcare Business Analyst
Pune,MH
Summary
Business Analyst with 3+ years of experience in the healthcare domain and over 6 years of prior clinical experience. Skilled in gathering business requirements, preparing BRDs and FRDs, creating user stories, analysing business processes, and supporting Agile project delivery. Worked closely with stakeholders, product owners, developers, and clinical teams to deliver healthcare solutions, including Epic EHR enhancements, Clinical Documentation Improvement (CDI), and AI-enabled healthcare products. Familiar with US healthcare workflows, healthcare regulations, and end-to-end SDLC, with a strong focus on delivering practical, user-friendly, and business-focused solutions.
Overview
10
10
years of professional experience
Work History
Business Analyst - Clinical Operations & Program Management
Evogenious Tech
12.2024 - Current
- Gathered and documented business requirements from Product Owners, legal stakeholders, and subject matter experts for AI-powered legal products, translating business needs into Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and acceptance criteria.
- Analyzed plaintiff litigation workflows and legal case management processes to define business requirements for AI-driven medical chronology, case timelines, document intelligence, and evidence organization.
- Defined business rules for extracting, classifying, and organizing information from medical records, legal documents, insurance records, and supporting case files into structured AI-generated chronologies.
- Performed data analysis and business validation of AI-generated outputs by verifying extracted information such as dates of service, providers, diagnoses, treatments, medications, injuries, insurance details, legal events, and supporting evidence against source documents.
- Collaborated with Product Owners, legal SMEs, engineering teams, QA, AI/ML engineers, and UX designers to translate business requirements into functional specifications and ensure successful feature delivery.
- Defined functional requirements and business rules for medical chronology generation, legal timeline creation, document search, and case management workflows.
- Managed the product backlog by refining user stories, prioritizing features, participating in sprint planning, backlog grooming, sprint reviews, and supporting Agile delivery throughout the Software Development Life Cycle (SDLC).
- Performed data mapping, field-level validation, and business rule verification to ensure accurate extraction, transformation, and presentation of structured information from unstructured legal and medical documents.
- Coordinated System Integration Testing (SIT) and User Acceptance Testing (UAT) by preparing test scenarios, validating business requirements, tracking defects, and ensuring compliance with defined acceptance criteria.
- Maintained the Requirement Traceability Matrix (RTM) to ensure end-to-end traceability of business and functional requirements throughout the SDLC, performed impact analysis for change requests, documented functional specifications, and validated requirement coverage through implementation, SIT, and UAT.
Business Analyst - Clinical Documentation & EHR Optimization
IKS Health
10.2023 - 05.2024
- Gathered and analyzed business requirements from physicians, Clinical Documentation Specialists (CDS), medical coders, and operations teams to optimize Clinical Documentation Improvement (CDI) workflows and enhance Epic EHR functionality.
- Analyzed clinical documentation workflows, identified process gaps, and documented BRDs, FRDs, process flows, business rules, and functional specifications for EHR enhancements, documentation validation, and coding readiness initiatives.
- Collaborated with cross-functional stakeholders to implement EHR workflow improvements, including standardized documentation templates, mandatory field validations, provider query workflows, and clinical documentation quality checks.
- Performed business and data analysis by evaluating clinical documentation quality, operational KPIs, coding readiness, and workflow efficiency; conducted gap and impact analyses to recommend process improvements.
- Supported end-to-end project delivery by maintaining RTM, coordinating SIT and UAT, validating implemented solutions against business requirements, and ensuring successful deployment of clinical documentation enhancements.
ICU Medical Officer
Yashwantrao Chavhan Memorial Hospital
07.2022 - 03.2023
- Managed OPD, IPD, and emergency room casualty patients, ensuring timely and accurate clinical decision-making.
- Conducted complete monitoring of ICU patients, including pre-operative and post-operative care.
- Handled health insurance TPA claim processes, building early experience in claims documentation and validation.
- Certified and skilled in Advanced Life Support (ALS).
Resident Medical Officer
Saishraddha Multispeciality Hospital
01.2017 - 06.2022
- Provided OPD and IPD patient care, managed emergency room cases, and maintained accurate medical records.
- Developed working knowledge of health insurance TPA claim processes.
- Delivered clinical patient care including pre-operative, post-operative, and emergency management.
Education
Bachelor of Ayurvedic Medicine and Surgery (B.A.M.S.) - undefined
Maharashtra University of Health Sciences
01.2015
Higher Secondary Certificate (H.S.C.) - Science
Maharashtra State Board
01.2011
Secondary School Certificate (S.S.C.) - Science
Maharashtra State Board
01.2009
Skills
- Business Requirements
- Clinical Documentation Improvement (CDI)
- Stakeholder Management
- Healthcare Workflow Analysis
- Epic EHR
- Business Process Analysis
- AI-Powered Medical Chronologies
- HL7
- Workflow Optimization
- Data Analysis & Data Validation
- BRD / FRD Documentation
- Requirement Traceability Matrix (RTM)
- User Stories & Acceptance Criteria
- User Acceptance Testing (UAT)
- Gap Analysis & Impact Analysis
- System Integration Testing (SIT)
- Functional Specifications
- Agile Scrum & SDLC
- Business Rules Definition
- Jira
- Confluence
- Figma
- Change Request Management
- Microsoft Excel
- SQL (Basic)
- Reporting & KPI Analysis
- Process Mapping (BPMN, Use Cases, Workflow Diagrams)
Timeline
Business Analyst - Clinical Operations & Program Management
Evogenious Tech
12.2024 - Current
Business Analyst - Clinical Documentation & EHR Optimization
IKS Health
10.2023 - 05.2024
ICU Medical Officer
Yashwantrao Chavhan Memorial Hospital
07.2022 - 03.2023
Resident Medical Officer
Saishraddha Multispeciality Hospital
01.2017 - 06.2022
Bachelor of Ayurvedic Medicine and Surgery (B.A.M.S.) - undefined
Maharashtra University of Health Sciences
Higher Secondary Certificate (H.S.C.) - Science
Maharashtra State Board
Secondary School Certificate (S.S.C.) - Science
Maharashtra State Board