Bhagyashri Nadekar
Panvel
Summary
To obtain a responsible and challenging position in a professionally managed organization. I am looking forward to an opportunity where I can utilize my skills effectively to the growth of the organization and also further improve my personal knowledge and skills.
Professional Work experience of 8 Years in the US/Canada/Latin American Payroll process, have led virtual process transition, implementation, and establishing controls. Proficient at ensuring adherence to quality standards, managing processes successfully.
Overview
13
13
years of professional experience
Work History
SR. Executive - Payroll Taxes and Finance
Exela Technologies
Mumbai
07.2024 - 01.2025
- Calculated employee and employer tax amounts
- Reconciled and validated the payroll tax details received from ADP reports.
- Registered the company State Withholding account and State Unemployment Insurance accounts with respective tax authorities
- Filed of weekly, monthly, and quarterly state withholding and state unemployment tax returns and wage reporting.
- Monitoring of legislative changes
- Incorporated legislative changes into the internal payroll process.
- Helped accounting team with the tax reconciliation data.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Handled tax-related employer queries and provided resolution via phone call and emails.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Facilitated communication between different departments resulting in improved collaboration among teams.
- Delegated work to staff, setting priorities and goals.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Senior Analyst/SME
Accenture Solutions Private Limited
12.2021 - Current
- Managed a portfolio of 15+ clients, providing end to end payroll service resulting in 100% Client satisfaction
- Processed multi-country payrolls accurately and in compliance with local legislation, tax regulations, and employment laws
- Handled employee queries and replied to them via emails or calls
- Collaborated with internal stakeholders to gather and validate payroll data, ensuring accuracy and completeness
- Conducted audits and quality assurance checks on payroll inputs and outputs to maintain data integrity
- Stayed updated on changes in global payroll regulations and communicated relevant updates to the team and clients
- Prepared payroll reports including tax filings, reconciliations, and general ledger entries and maintained accurate records and reports of payroll transactions
- Assisted in resolving payroll-related queries and escalations from clients and internal teams
- Provided the floor support to the team whenever necessary
- Identified process improvement opportunities and contribute to the development and implementation of payroll best practices
- Maintained confidential employee data and ensure compliance with data protection regulations
- Extensive experience in accounting and related Activities, Banking Management, Payrolls for crew personnel and Office personnel, Invoice Payable and Agency Disbursement Accounting
- Adept in ensuring the entire gamut of finance and accounts activities
- Capable of managing accounts of Multiple Locations/Sites using a standardized Methodology
- Adroit at handling Day-to-Day activities in co-ordination with Internal / External auditors for smooth accounting and audit operations
- Ability to support and sustain a Positive work environment that fosters Team Performance with Strong Communication and Relationship Management Skills
Analyst
Wipro Limited (Aon-Hewitt)
02.2015 - 12.2019
- Handling day to day process of QA research and QA Reports team
- Queue management and allocation of work to team colleagues
- Serve as the first point of contact for clients for daily needs as well as escalation point; Providing Floor Support to fellow colleagues
- Responsible for processing transactions in a timely and accurate manner to ensure service delivery as per the client’s contractual commitments
- Responsible for gathering, documenting, testing & deployment of business requirements in the change in scope of work / new work
- Partner with stakeholders for defect management as required
- Handling and processing the issues related to deductions, overpayment in the salary of the employee
- Prepare Production-report, Error-tracker, and Escalation-report for different processes; acquire and transfer knowledge from the NA team and client to provide 100% accuracy; ensure processing documentation is accurate and complete
- Handled end to end On-cycle and Off-cycle Reports
- Handled the Terminations and the Final Paychecks of the Employee as per the state laws of US and Managers Request
- Calculating Retro pay
- Generating paychecks based on the analytical research done as per the request and checking for the deductions in the Paychecks
- Responsible for Quarterly Share Purchase activity
- Maintains payroll operations by following policies and procedures; maintains employee confidence and protects payroll operations by keeping information confidential
- Deliver training sessions on different domains, legislative requirements, the scope of the domain and the clients, and up-skill the team members with OFS (On Floor Support) as required
- Resolves payroll discrepancies by collecting and analyzing information and provide payroll information by answering questions and requests
- Identifies potential production defects and submits via the defect submission process
- Identify, plan, and manage process improvement projects to create efficiencies in operational workloads
- Responsible for handling, investigating and resolving escalation
Specialist Valuation Review
Altisource Global Services Ltd
Vashi
06.2013 - 01.2015
- Process related to analysis and valuation of U.S
- Mortgage Industry
- Maintaining monthly MIS of different states
- Verifying doubts /queries from onshore analyst via e-mail
- Updating product and process information
- Due to quality work have been cross trained in different sub-processes
- Also have been 100% in efficiency & quality till date
Sr. Customer Service Associate
WNS
09.2011 - 03.2013
- Review and respond to the UK based clients service issues
- Imparting training to newly appointed agents about the process followed in the organization
- Arranging feedback sessions for new joinees based on their Quality scores
- Development and generation of training MIS and dashboards as per defined format
- Responsible for End to End missed case analysis and weekly queue audit
- Strategizing the work schedule to meet the target set by the company
- Generation of Quality checks and reports
- Won Quarterly Gold Awards 3 times for the Unmatched Performance
- PRAGATI- an process improvement program, is where I had created supplemental queries to verify the data captured in Defensive queries
- Worked on SOP and Reports Standardization Projects
- Submitted Quest idea for Process Improvements (Wipro)
Education
BBA -
SNDT University
Mumbai07-2011
High School Diploma -
Maharashtra State Board
Mumbai06-2008
High School Diploma -
Maharashtra State Board
Mumbai06-2006
Skills
- Microsoft Office
- Outlook
- Siebel
- PeopleSoft
- Workday
- Content Navigator
- Work brain
- Cross-functional team coordination
- Service-Now
- Problem Solving
- Decision-Making
- Adaptability
- Flexibility
- Quick Learning
- Attention to Detail
- Self-Motivation
- Initiative
Languages
- English
- Hindi
- Marathi
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Personal Information
- Date of Birth: 07/18/89
- Gender: Female
- Nationality: Indian
Applicationexperience
- Microsoft Office
- Outlook
- Siebel
- PeopleSoft
- Workday
- Content Navigator
- Work brain
- Service-Now
Timeline
SR. Executive - Payroll Taxes and Finance
Exela Technologies
07.2024 - 01.2025
Senior Analyst/SME
Accenture Solutions Private Limited
12.2021 - Current
Analyst
Wipro Limited (Aon-Hewitt)
02.2015 - 12.2019
Specialist Valuation Review
Altisource Global Services Ltd
06.2013 - 01.2015
Sr. Customer Service Associate
WNS
09.2011 - 03.2013
BBA -
SNDT University
High School Diploma -
Maharashtra State Board
High School Diploma -
Maharashtra State Board
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