Bhagyasree D
Associate director of food and beverage & Marketing
Summary
Dedicated and results-driven with over 13 years of progressive experience in the food & Beverage, hospitality industry. Proven track record of success in managing restaurant operations, driving revenue growth, and providing exceptional customer service. Skilled in leading diverse teams, optimizing workflows, and ensuring seamless front-of-house and back-of-house operations. Adept at developing and implementing innovative strategies to enhance guest satisfaction, increase sales, and improve overall efficiency. Strong background in staff training and development, vendor relations, and inventory management. Possess excellent communication and interpersonal skills, fostering positive relationships with customers, staff, and stakeholders. Committed to maintaining high standards of quality, cleanliness, and safety in the restaurant environment. Seeking to leverage my expertise to contribute to the success of a dynamic and customer-focused restaurant team.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Associate Director of Food and Beverage and Marcom
Radisson Blu Kharadi Pune
01.2024 - Current
Key Competencies:
*Food and Beverage Operations
*Leadership and Team Development
*Marketing and Communications
*Financial Management
- Guest-centric mindset with a passion for delivering exceptional service.
- Strong organizational skills with the ability to manage multiple priorities.
- Results-driven approach with a focus on achieving revenue and operational goals.
- Collaborative and adaptable leadership style.
- Ability to analyze market trends and adapt strategies accordingly.
Restaurant Manager
The St. Regis Resort and Spa Goa Ind.
09.2023 - Current
- Company Overview: Heading the specialty Italian restaurant 80 covers with Pool side Dining option
- Heading the specialty Italian restaurant 80 covers with Pool side Dining option
Restaurant Manager
My CAFÉ W.L.L Co. & BAR Bahrain
03.2022 - 09.2023
- Company Overview: All meals service, established right in the heart of the city of 150 Cover High-end Fine Dine Restaurant
- All meals service, established right in the heart of the city of 150 Cover High-end Fine Dine Restaurant
Restaurant Manager
The Westin GOA Hotel
01.2021 - 02.2022
- Company Overview: Proud to be a part of Pre-opening team 171 Mind-Nurturing Rooms, 7 food and beverage establishments 120 cover, Pool Bar Club and lounge, (Drift club)
- 172 cover coffee shop (The Market)
- Proud to be a part of Pre-opening team 171 Mind-Nurturing Rooms, 7 food and beverage establishments 120 cover, Pool Bar Club and lounge, (Drift club)
- 172 cover coffee shop (The Market)
Restaurant Manager
The Sheraton Grande Resort & Spa, Chennai
03.2020 - 10.2020
- Company Overview: Pre-opening of the Sea Salt Restaurant 125 Room, 7 food and beverage outlets C-Salt A unique beach side seafood specialty restaurant 70 covers Done pre-opening
- Pre-opening of the Sea Salt Restaurant 125 Room, 7 food and beverage outlets C-Salt A unique beach side seafood specialty restaurant 70 covers Done pre-opening
Assistant Restaurant Manager
JW Marriott, Kolkata
10.2018 - 02.2020
- Company Overview: 289 rooms, 7 F&B outlets
- Vintage Asia, Asian Restaurant, with 80 Covers
- JW Kitchen Coffee shop 320 covers
- 289 rooms, 7 F&B outlets
- Vintage Asia, Asian Restaurant, with 80 Covers
- JW Kitchen Coffee shop 320 covers
Team Leader
Hyatt Regency Pune
03.2015 - 05.2017
- Company Overview: 301 luxury Business Suite rooms and Residential Apartment 11 F&B outlets
- 301 luxury Business Suite rooms and Residential Apartment 11 F&B outlets
F&B Associate (Rl9)
Oberoi Trident Cochin & The Oberoi MV Vrinda
06.2012 - 03.2015
- Company Overview: Hotel & Resort 120 Rooms 7 outlets Luxury Seasonal Cruise 8 Cabins
- Hotel & Resort 120 Rooms 7 outlets Luxury Seasonal Cruise 8 Cabins
Education
Bachelor of Science - Hotel Management
The Golden Regency Institute of Hotel Management
HALDIA, West Bengal 05.2011 - 04.2014
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09.2023 - Current
Skills
Team Planning and Management
Personal Information
Date of Birth: 05/11/90
Awards
- Best Executive of the month, Hyatt Regency Pune, 2014
- Best employee of the month, Trident Cochin, 2012
- Best employee of the month, Trident Cochin, 2013
- Best Employee of the year, Trident Cochin, 2012
- Top in Guest Relations and guests, Recognition award, Hyatt Regency Pune, 2015
- Manager of the month, Marriott Indore, 2018
- Star of Social Media of the month, 2018
- Best Social Media Marketing Award, JW Marriott, Kolkata, 2019
- Best Guest Ambassador of the month, 2021
Hospitalitysoftwareskills
- OASIS/Birch Street
- Vista
- XP
- 2021
- Micros
- Oracle
- Opera
- Showman
- Sales force
- Guest voice
- GXP (sales force)
Timeline
Associate Director of Food and Beverage and Marcom
Radisson Blu Kharadi Pune
01.2024 - Current
Restaurant Manager
The St. Regis Resort and Spa Goa Ind.
09.2023 - Current
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09.2023 - Current
Restaurant Manager
My CAFÉ W.L.L Co. & BAR Bahrain
03.2022 - 09.2023
Restaurant Manager
The Westin GOA Hotel
01.2021 - 02.2022
Restaurant Manager
The Sheraton Grande Resort & Spa, Chennai
03.2020 - 10.2020
Assistant Restaurant Manager
JW Marriott, Kolkata
10.2018 - 02.2020
Team Leader
Hyatt Regency Pune
03.2015 - 05.2017
F&B Associate (Rl9)
Oberoi Trident Cochin & The Oberoi MV Vrinda
06.2012 - 03.2015
Bachelor of Science - Hotel Management
The Golden Regency Institute of Hotel Management
05.2011 - 04.2014
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