Summary
Overview
Work History
Education
Skills
Certification
Languages
Declaration
Timeline
Generic
Bhajuram Agrahary Kumar

Bhajuram Agrahary Kumar

Lucknow

Summary

Dynamic banking professional with extensive experience at YES BANK, excelling in customer service and cash management. Proven track record in enhancing client satisfaction and driving sales through effective relationship management. Skilled in KYC compliance and inventory control, demonstrating strong leadership and operational oversight to achieve business objectives. Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deputy Manager

YES BANK
Lucknow
05.2024 - Current
  • I'm a graduated and experienced person, and I am passionate about delivering high-quality banking sales operations and customer service, while leveraging my skills in KYC, inventory, and cash management.
  • Currently, as Deputy Manager at Yes Bank, I manage smooth and seamless branch banking casa, customer satisfaction, authorizations, account opening, cross selling’s and compliance.
  • Managed client relationships to enhance satisfaction and loyalty.
  • I also handled inside and outside sales, lead generation, cold calling, social influence, and business code of conduct.

Deputy Manager

ICICI Bank
Lucknow
02.2023 - 04.2024
  • As Deputy Manager in Branch Banking at ICICI Bank, I manage smooth and seamless banking operations and customer satisfaction, authorizations, account opening, and compliance with KYC and AML guidelines. I am accountable for inward and outward remittance, forex trade, FRFC, compliance of important expert documents, inventory management, and bank guarantees, etc. I am responsible for day-to-day cash management and cleaning operations, locker DD/PO fund transfer, RTGS, NEFT, FD, and TDS certificates, and all the work related to general banking. I manage client relationships to enhance satisfaction and loyalty. I coordinated cross-functional projects with various departments effectively.
  • Accountable for inward/outward Remittance, Forex Trade, Frfc, Compliance of important/Experts Documents, inventory management and Bank Guarantees etc.
  • Responsible day-to-day cash management and cleaning operations, locker DD/PO fund transfer RTGS, NEFT, FD, and TDS certificate, and all the work related to general banking.
  • Managed client relationships to enhance satisfaction and loyalty.
  • Coordinated cross-functional projects with various departments effectively.
  • Oversaw daily branch activities while ensuring adherence to bank policies.

Management Executive

GVK EMRI
Lucknow
10.2019 - 09.2022
  • I was efficiently operating a fleet of vehicles within a designated district, ensuring effective and sufficient transportation services.
  • I oversaw the utilization and engagement of over 300 vehicle staff and a fleet of more than 100 vehicles at the district level, providing leadership and guidance.
  • A key contributor to major and minor business expansion plans for the district, I regularly met with stakeholders to discuss operational issues and address their concerns.
  • My focus was on ensuring smooth and uninterrupted service delivery.
  • My responsibilities also included managing contractual relationships, media relations, government assets, public engagement activities (such as planning, events, and cobranding initiatives), and handling grievances from the staffs.
  • I mentored and monitored vehicle crews on grooming, etiquette, and communication.
  • Furthermore, I scheduled and oversaw preventive maintenance for the vehicles, managed data, and sent MIS reports, and handled aspects of SCM, fleet management, maintenance, vendor management, inventory and store management, facilities management, safety management, and supply chain management (deliver).
  • My experience encompasses transportation/logistics, including transportation optimization and management, indent requirements, manpower utilization and backup planning, all while prioritizing safety management.
  • I took full responsibility for the maintenance, quality, cleanliness, and manpower of all assigned vehicles, adhering to organizational instructions 24/7.
  • Coordinated staff training programs to improve service delivery standards.
  • Managed resource allocation for effective emergency management operations.
  • Implemented quality assurance processes to ensure compliance with safety regulations.
  • Developed partnerships with local agencies to streamline service integration.
  • Oversaw budgeting and financial planning for operational initiatives.
  • Collaborated with team members to develop innovative solutions to challenging problems.
  • Led cross-functional teams to address operational challenges and improve workflows.
  • Coordinated with other departments to ensure completion of projects on time.
  • Provided direction, motivation, coaching, training, and mentoring to team members.
  • Provided oversight of day-to-day operations ensuring tasks were completed accurately and efficiently.

Assistance Manager

AU WELFARE FOUNDATION
Unnao
10.2018 - 10.2019
  • Handling cash management with all disbursement formalities processed smoothly.
  • Generating business from existing branch customers, and collection management.
  • Sanctioning or rejecting the loan proposal of group members.
  • Financial planning and maintaining cash flow of the branch.
  • Bookkeeping and record maintenance at the branch level.
  • To understand all operational processes smoothly.
  • Verification of the loan utilization and ensuring 100% daily collection.
  • Monitoring pre- and post-disbursal documents/formalities.
  • Monitoring & resolving Infant delinquent cases.
  • Building relationships with current and prospective customers.
  • Meeting HNI customers for business loans.
  • Making JLG (joint liability group, one group has 30-40 members), KYC processes, and many more.

Education

Batchelor of Engineering And Technology -

Dr. Mc saxena college of engineering and technolog
India
10-2016

Skills

  • Retail operations management
  • Cash handling expertise
  • Basic programming
  • KYC compliance
  • Closing oversight
  • Customer service excellence
  • Office software proficiency
  • Power BI understanding
  • Irda Certified
  • Sales operations
  • Banking operations knowledge
  • Logistics coordination
  • Facilities management
  • Safety compliance
  • Outside sales strategies
  • Vendor management
  • Inventory control
  • Supply chain optimization
  • Transportation logistics
  • Fleet management oversight
  • Operations management
  • Leadership skills

Certification

  • IRDA
  • EMLC
  • Fleet and operations management certificate
  • Microsoft Power BI(understanding)

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Declaration

  • I'm Bhajuram, hearty declare that the contained herein is true and correct to the best of my knowledge

Timeline

Deputy Manager

YES BANK
05.2024 - Current

Deputy Manager

ICICI Bank
02.2023 - 04.2024

Management Executive

GVK EMRI
10.2019 - 09.2022

Assistance Manager

AU WELFARE FOUNDATION
10.2018 - 10.2019

Batchelor of Engineering And Technology -

Dr. Mc saxena college of engineering and technolog

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