Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and Human Resource decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Hi, I’m
Bhakti Kharpi
Sankeshwar
Summary
Overview
8
years of professional experience
7
Certifications
5
Languages
Work History
FlipkartMahantesh Nagar
SENIOR EXECUTIVE
06.2022 - Current
Job overview
- Team Handling
- End to end follow-up with executives
- Look after Untraceable for North Karnataka
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Developed team bonding and Communication
- Handling complete operation of hub
- Proper planning of manpower in times of shortage
- Team motivation, team bonding activities
- Additionally supporting cluster to improve the overall performance of cluster
- As Human Resource Manager: Planning Manpower
- Currently managing training and development of employees for 4 hubs
- Developing incentives schemes for motivating employees
- Developing healthy competition between employees in order to get more productivity
- Developing Team bonding activities to keep employees active
- Development of retention strategy to the employees in order to retain employees.
Rajamani Communication (Partner to Bharati Airtel Ltd)Nipani
HUMAN RESOURSE CUM STORE MANAGER
06.2018 - 06.2022
Job overview
- As Store Manager: Analysed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements
- Updated quality control standards, methods and procedures to meet compliance requirements
- Implemented brand and demand strategies to meet revenue targets for business services and products
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Developed team communications
- As Human Resource Manager: Implemented effective HR policies and practices as per labor law
- Always working on employee retention by creating positive work environment
- Developing incentive program to reward top performers so as to keep employees motivated
- Hired, recruited and trained quality employees
- Currently managing and recruiting employees for 3 Airtel Stores
- Developing Team bonding activities to keep employees active.
Bharti Airtel Ltd.Kasturi Nagar
STORE MANAGER
06.2016 - 05.2018
Job overview
- Worked with all walk in Airtel customers to understand requirements and provide exceptional services related to mobile network
- Implemented brand and demand strategies to meet revenue targets for business services and products
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Minimized costs and maximized returns resulting in savings
- Developed team communications.
Education
AIMR
MBA from Human Resource & Finance
University Overview
Shri. L.K Khot College of Commerce
Bachelor of Commerce from Accounting And Finance
University Overview
Skills
Store reorganizationsundefined
Certification
Accountancy Workshop, conducted by training cell, AIMR
Accomplishments
Accomplishments
- Exceeded monthly store sales goals every month in a row
Personal Information
Personal Information
- Father's Name: Dayanand R Kharpi
- Date of Birth: 05/25/92
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Timeline
SENIOR EXECUTIVE
Flipkart
06.2022 - Current
HUMAN RESOURSE CUM STORE MANAGER
Rajamani Communication (Partner to Bharati Airtel Ltd)
06.2018 - 06.2022
STORE MANAGER
Bharti Airtel Ltd.
06.2016 - 05.2018
AIMR
MBA from Human Resource & Finance
1 2016
Shri. L.K Khot College of Commerce
Bachelor of Commerce from Accounting And Finance
1 2013
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