BHAKTI PRADHAN
Mumbai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Lead Business Development
National Payment Corporation of India
07.2023 - Current
- Led strategic business development initiatives to expand NPCI's market presence and drive growth in the digital payment ecosystem
- Identified and cultivated key partnerships with financial institutions, government entities, merchants, and industry stakeholders to enhance NPCI's product offerings and market reach
- Developed and executed comprehensive business strategies aligned with NPCI's objectives, resulting in [quantifiable outcome, e.g., increased market share, revenue growth, etc.]
- Spearheaded the conceptualization and implementation of innovative solutions to capitalize on emerging trends in the fintech industry, contributing to NPCI's position as a leader in digital payments
- Collaborated cross-functionally with [mention departments or teams] to streamline processes and optimize operations, resulting in increased efficiency and effectiveness in business development endeavors
- Provided strategic insights and recommendations to senior leadership, contributing to long-term business growth and sustainability.
Senior Associate Business Development
State Bank of India
03.2020 - 07.2023
- Working as Senior Associate in Business Development for State Bank of India
- State Bank of India is live with all the NPCI products analyzing and reporting the data is the key responsibility of the job
- Presenting the analyzed data to the higher management of the Bank on a monthly basis
- Drive relationship and project management with Prepaid Cards team (NETC/NACH/AePS (or any other assigned teams) through daily liaising and coordination with all stakeholders
- Tracking of all products performance, Monthly and Quarterly MIS, Reporting of projects and key action items on a daily and weekly basis, Business Presentations.
Sales Manager for Super Premium Credit Cards
HDFC BANK
Mumbai
05.2017 - 01.2020
- Working as a sales manager and serving as a key member of the sales team for Super Premium Credit Cards that serves the niche customer base by executing the sales goals and business ethics of the company
- Directly reporting to the Regional Head of the Bank and handling a team of 15 Relationship Managers
- Responsible for sourcing Premium cards for top-end clients in coordination with Private Banking Advisors, Imperia and Preferred Relationship Managers of Various WBO Channels, Phone Banking & Branch Channel
- Accomplish Fincon budget of Branches assigned by adhering to laid down sales processes, SM planner and DAP leads
- Drive productivity within the team, manage costs of acquisition, and ensure compliant sourcing processes
- Build and nurture relationships with the Branch BM, PB and RMs of Various WBO Channels, Phone Banking & Branch Channel.
Territory Sales Manager
Vodafone
Mumbai
03.2015 - 04.2017
- Worked as Territory Sales Manager to a multi-national premium telecom company and directly reported to the Area manager
- Played a key role in maintaining transparency of business by coordinating between the remote sales team of 20 RMs and office-based corporate team by creating, maintaining, and communicating track sales records, etc
- Built relationships with store teams and leadership partners by providing day-to-day administrative information that pertained to driving their sales and provided training within their doors to staff
- Responsible to identify business requirements that will need technical development to support the initiative and to create or update processes
- Responsible for increasing company revenue and distributors' revenue by applying sales strategies in day-to-day business.
Education
MMS in Marketing - undefined
Parle Tilak Vidyalaya Association's Institute of Management
01.2013 - 1 2015
Bachelors in Commerce - undefined
G.N. Khalsa Mumbai University
01.2009 - 1 2012
Skills
Microsoft Office Suite
Team Player
Great problem-solving ability
MS Project and Visio
Strong Communication Skills
Creative
Time Management
Quick Learner
Resourceful
Interpersonal Communication
Interpersonal Communication
Sales Presentations
Opening and closing procedures
Problem-solving abilities
Key Account Management
Time Management
Interpersonal Skills
Self Motivation
Analytical Skills
Team Collaboration
Teamwork and Collaboration
Problem-Solving
Competitive Analysis
Relationship Building
Multitasking Abilities
Reliability
Excellent Communication
Sales Techniques
Multitasking
Professional Demeanor
Decision-Making
Account Servicing
Adaptability and Flexibility
Organizational Skills
Effective Communication
Professionalism
Sales Reporting
Team Management
Customer Relations
MS Office
Public Speaking
Microsoft Word
Personal Information
- Date of Birth: 10/08/91
- Gender: Female
- Marital Status: Single
Timeline
Lead Business Development
National Payment Corporation of India
07.2023 - Current
Senior Associate Business Development
State Bank of India
03.2020 - 07.2023
Sales Manager for Super Premium Credit Cards
HDFC BANK
05.2017 - 01.2020
Territory Sales Manager
Vodafone
03.2015 - 04.2017
MMS in Marketing - undefined
Parle Tilak Vidyalaya Association's Institute of Management
01.2013 - 1 2015
Bachelors in Commerce - undefined
G.N. Khalsa Mumbai University
01.2009 - 1 2012