Bhaktti Roychowdhury
Mumbai
Summary
Dynamic Banking and Strategy Leader with over12 years of global experience across the U.S., Europe, and India. Expertise in regulatory compliance, operational efficiency, strategic planning, and program governance. Proven track record of driving business transformations, improving compliance frameworks, and achieving operational excellence in leading financial institutions. Recognized for fostering risk management strategies and employee engagement, achieving measurable business outcomes.
Overview
20
20
years of professional experience
Work History
Assistant Vice President – Strategy
TransUnion
- Current
- Led TS forums to enhance thematic selling alignment, ensuring compliance with US regulations
- Boosted campaign profitability by10% through strategic cost and billing reviews proactively by meticulously reviewing billing vs costs, ultimately driving improved financial performance and cost savings
- Enhanced monthly strategic reviews by leading presentations and creating effective templates and agendas with supportive data
- Developed strategic updates influencing campaign and contract analysis for leadership
- Led quarterly thought leadership events with500+ participants in key Indian Cities
- Led compliance initiatives, uncovering and resolving10 high-risk findings
- Supported executive leaders with meeting materials preparation, presentation creation, and minutes for Exco leadership meetings
- Coordinated scheduling for executive events, dramatically improving attendance by60%
- Led refresh of customer segmentation and competitive research, enriching contact leads by50%
- Centralized reporting frameworks and refined Salesforce processes, increasing data accessibility and decision-making efficiency
- Recognized with Trailblazer & WOW annual award for excellence in delivery (2024)
Assistant Vice President | India COO & Strategy
DBS Bank India
12.2018 - 09.2023
- Spearheaded workforce integration, restructuring85+ FTEs to align with strategic goals
- Administered COO forums, ensuring audit closure with zero high-risk findings
- Served as a subject-matter expert on strategic priorities handling inquiries, developing action plans, and assisting with preparation and dissemination of communications for COO team
- Improved tech frameworks, addressing skill gaps and optimizing organizational efficiency
- Prepared reports outlining progress on tech and regulatory projects, staffing needs in Chief of staff capacity for executive leadership
- Managed financial responsibilities and Beeline onboarding/offboarding for20 non-FTEs
- Delivered senior leadership updates on projects, budget, and resource utilization through scorecards
- Contributed to complex projects around large organizational changes, system integrations
- Represented Risk Management and actively participate in communicating updates to management
- Reduced regulatory infractions by20% through redesigned risk & compliance training
- Constructed the Employee engagement related action plans and cascades for the Tech team for over70 employees
- Awarded “Star of the Month” for exemplary contributions to employee engagement and COO forums (2023)
Assistant Vice President Program Management | India COO
Credit Suisse
05.2015 - 12.2018
- Delivered strategic initiatives and designed assessment frameworks for transformation at BDCs
- Supervised and managed all Site Operations; evaluated and monitored Financial and Risk control parameters, weekly leadership meetings, hiring requirements and workforce planning
- Re-engineered dashboards with key metrics, aligning strategies across global teams
- Led department restructuring and migration planning, improving agility and employee satisfaction by50%
- Streamlined the Migration Planning process, managed documentation and served as SME to increase influx of20+ roles moving to India BDC
- Managed agenda for C-Suite executive review meetings seamlessly month on month
- Consecutive recipient of the RAVE Bar Award (2016 &2017) for innovative problem-solving
Associate | Global COO
Morgan Stanley
03.2013 - 04.2015
- Supported global COOs in setting departmental goals and monitoring performance Supported up to50 India Technology Vendor Affiliations Technology Vendors, contract management and governance with KPI metrics and reviews
- Streamlined business workflows, consolidating strategic initiatives for four global COOs
Assistant Manager | Presales
Dun & Bradstreet
08.2012 - 02.2013
- Monitored Risk management quality scores & reviewed performance metrics through transitions to minimize customer impact
- Generated reports outlining progress towards achieving pre-sales objectives
- Reviewed client feedback regarding a product to ensure customer requirements are met promptly
PMO Analyst | Business Management
Capgemini
03.2008 - 01.2009
- Managed risks, issues, change requests review and dependencies to drive program and project specifications as PMO Lead for onsite client (Burberry, UK)
- Spearheaded Strategic Planning, Performance Dashboards for India COE and London
- Established a10 member PMO core team for Burberry (UK client) to run business operations efficiently across SAP integration project
- Continuously evaluated and improved existing PMO policies and procedures
- Recognized as the key member in the 'Super team' for outstanding contribution to COE and effective stakeholder management
PMO | Human Resources
ITC Ltd
03.2005 - 04.2006
- Participated in workforce planning initiatives by identifying future talent needs based on business goals for over40 employees
- Developed and enhanced organizational systems, succession plans and charts
- Analyzed employee surveys to identify areas of improvement in workforce productivity
Education
MBA - Strategy and Marketing
University of Wales
01.2010
General Management
Xavier Institute of Management (XIMB)
01.2008
Bachelor’s - Accountancy And Economics
Loreto House
01.2004
Skills
- Program Governance & Project Delivery
- Strategic Planning
- Regulatory Compliance & Risk Management
- Business Integration & Transformation
- Department Policies & Procedure Implementation
- Workforce Planning
- Corporate Governance & Oversight
- Effective presentations & insights
- Advanced Business & Stakeholder management
- Excellent interpersonal and communication skills
- Self-directed, strong attention to detail and ability to prioritize tasks
- Highly adaptable and Assertive thinker
- Effective Cross-Functional Collaboration
- Stakeholder Management & Leadership Communication
Timeline
Assistant Vice President | India COO & Strategy
DBS Bank India
12.2018 - 09.2023
Assistant Vice President Program Management | India COO
Credit Suisse
05.2015 - 12.2018
Associate | Global COO
Morgan Stanley
03.2013 - 04.2015
Assistant Manager | Presales
Dun & Bradstreet
08.2012 - 02.2013
PMO Analyst | Business Management
Capgemini
03.2008 - 01.2009
PMO | Human Resources
ITC Ltd
03.2005 - 04.2006
Assistant Vice President – Strategy
TransUnion
- Current
General Management
Xavier Institute of Management (XIMB)
MBA - Strategy and Marketing
University of Wales
Bachelor’s - Accountancy And Economics
Loreto House
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