Summary
Overview
Work History
Education
Skills
Additional Information
PNO ( Principle Nodal Officer) for RBI complaints resolutions.
Quote
Timeline
Generic
BHALCHANDRA PATIL

BHALCHANDRA PATIL

OPERATIONS
PUNE

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Overview

35
35
years of professional experience
12
12
years of post-secondary education

Work History

President & Zonal Business Head

Shriram Finance Limited
Pune
12.1994 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • At present controlling Zonal operations through 4 cluster heads, 14 Regional Business Heads and 160 branch Managers and branch team members including 1135 business Executives.
  • Budget (Target) for this year is 3000 crores for zone.
  • Led operational team in development, rollout, and management of existing and new product lines.
  • Developed and implemented new strategies and policies to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership and growth.
  • Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
  • Established innovative policies to improve organizational performance and increase customer satisfaction.
  • Reduced operational costs through strategic cost management initiatives.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Spearheaded development and implementation of distributed organizational structure to increase efficiency.
  • Cultivated strong relationships with external partners to foster collaboration and maximize business.
  • Represented organization at industry conferences and events.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Oversaw marketing, advertising and new product development.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Initiated & monitored key business risks and established risk management procedures.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Managed financial, operational and human resources to optimize business performance.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Led operational team in development, rollout, and management of new product lines.

District/Area Sales Manager

Singer India Limited
Mumbai
01.1990 - 11.1994
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Reported highest sales of Industrial Machines. highest being 300 machines sale to single largest buyer.
  • Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
  • Collaborated with clients and distributors to create and promote new products.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Formulated tactics and strategies to target new potential customers within prioritized markets.
  • Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
  • Exceeded targets by building, directing, and motivating high-performing sales team
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory
  • Built lasting relationships with clients through outstanding customer service interactions

Senior Sales Executive

United Database ( India) Pvt Ltd
MUMBAI
01.1988 - 12.1990
  • Utilized multiple marketing strategies to improve profitability.
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Sold white and yellow pages space to new and established customers

Education

P.G. Diploma in Entrepreneurship & Tax Management - Tax Management / Entrepreneurship Management

Welingkar Institute of Management Development & Re
MUMBAI, INDIA
04.2001 - 04.2003

P.G Certificate in Export-Import Management - Export- Import Management

Export Trade & Training Institite
Mumbai, India
06.1994 - 06.1995

Diploma in Mechanical Engineering - Mechanical Engineering

K.J.Somaiya Polytechnic
Mumbai
06.1987 - 03.1991

Bachelor of Science - Organic, Inorganic, Physical, Analytical Chemistry

S.I.E.S. College of Arts, Science & Commerce.
Mumbai ( India)
06.1982 - 04.1987

Skills

Sales and Marketing Expertise

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Additional Information

I have a total 30+ years experience in the Sales/ Marketing / Operations management at the Pan India level.

I started my career as a Sales Executive in United Database (India). Joined Singer India Ltd as a District Manager-Industrial Products for Industrial sewing machine division handling entire West India comprising Maharashtra, Madhya Pradesh, Gujarat,Goa, Daman.

I joined Shriram Finance Ltd ( Earlier STFC) as a Branch Manager in the year December 1994 and rose to the position of "President".

in past 28 years with Shriram, i was assigned various responsibilities including Regional Business Head. Cluster Head, National Head- Farm Vehicles & equipments , Zonal Business Head, etc.


I was nominated to represent the Company at various forums and conferences.


Attended seminars for Non-Banking Finance Companies.

PNO ( Principle Nodal Officer) for RBI complaints resolutions.

This is an additional responsibility to co-ordinate with team members for timely resolutions of complaints received by the apex body (RBI Ombudsman) directly from the customers.

It involves co-ordination with various teams to get the facts and figures, information of legal cases, if any and uprating the same to the RBI portal.

Attending focused meetings of RBI Ombudsman from time to time and updating company MD for any new development.



Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

P.G. Diploma in Entrepreneurship & Tax Management - Tax Management / Entrepreneurship Management

Welingkar Institute of Management Development & Re
04.2001 - 04.2003

President & Zonal Business Head

Shriram Finance Limited
12.1994 - Current

P.G Certificate in Export-Import Management - Export- Import Management

Export Trade & Training Institite
06.1994 - 06.1995

District/Area Sales Manager

Singer India Limited
01.1990 - 11.1994

Senior Sales Executive

United Database ( India) Pvt Ltd
01.1988 - 12.1990

Diploma in Mechanical Engineering - Mechanical Engineering

K.J.Somaiya Polytechnic
06.1987 - 03.1991

Bachelor of Science - Organic, Inorganic, Physical, Analytical Chemistry

S.I.E.S. College of Arts, Science & Commerce.
06.1982 - 04.1987

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