Bhanu Chaudhary
Ghaziabad
Summary
Cloud/Infrastructure Engineer with extensive experience in designing and maintaining scalable IT environments. Proficient in managing cloud and on-premises infrastructure, ensuring optimal system performance and security. Expertise in deploying containerized applications and supporting Linux and Windows servers. Demonstrated ability to troubleshoot complex issues and collaborate with cross-functional teams to achieve business goals.
Overview
7
7
years of professional experience
Work History
IT Monitoring Support Engineer
Giesecke and Drievent Private limited
Gurgaon
08.2022 - Current
- Set up and manage production-grade clusters (on-prem or cloud-based AKS,EKS)
- Design and enforce Role-Based Access Control (RBAC) to limit permissions for users, groups, and service accounts.
- Administered Azure Load Balancers, NSGs, and VPN Gateways to optimize network traffic.
- Monitor cluster resource usage, node health, and pod performance using tools like Prometheus, Grafana, or native metrics
- Implemented Azure Backup and Site Recovery for disaster recovery solutions.
- Utilized Azure Monitor, Log Analytics, and Application Insights for performance monitoring.
- Deployed and managed infrastructure monitoring tools, including ICINGA2, SolarWinds, Nagios, Zabbix, and Grafana.
- Continuously monitored servers, networks, and application services for availability and performance metrics.
- Created detailed documentation for lifecycle management of monitoring tools.
Technical Support Analyst
Supra India Tech Pvt. Ltd
Noida
11.2020 - 08.2022
- Integrated newly commissioned servers, network devices, storage, and cloud instances into monitoring system.
- Configured hostname, IP address, and host variables based on environment specifications.
- Ensured critical systems operated within thresholds to maintain optimal performance.
- Proposed enhancements for monitoring coverage, alert tuning, and tool integration.
- Participated in post-incident reviews to identify monitoring gaps and implement solutions.
- Executed system upgrades, security patches, and software updates for compliance.
- Resolved IT-related queries from employees through remote and on-site support.
- Updated SOPs and technical guides to reflect current support procedures.
Desktop Administrator
Chi Networks india pvt ltd
New Delhi
11.2019 - 11.2020
- Delivered first and second-level technical support for desktop hardware, software, printing, and connectivity issues.
- Resolved user-reported problems via remote tools or in-person assistance.
- Coordinated with network, server, application, and security teams for comprehensive issue resolution.
- Escalated unresolved issues to appropriate vendor support teams as needed.
- Ensured desktops maintained up-to-date antivirus, endpoint protection, and encryption.
- Enforced security policies including screen lock, BitLocker, and firewall configurations.
System Engineer
Netsoft Consulting Services
New Delhi
06.2018 - 11.2019
- Managed user and group access, rights, and policies through Active Directory.
- Configured file and folder permissions, shared drives, and role-based access control.
- Implemented backup strategies using Veeam, Commvault, and native OS-level tools.
- Ensured backup integrity through regular recovery testing.
- Contributed to disaster recovery planning and execution to minimize downtime.
- Collaborated with network, security, DevOps, and application teams for end-to-end IT solutions.
- Engaged in infrastructure design and capacity planning discussions.
Education
Bachelor of Technology
Krishna Engineering College
Uttar Pardesh06-2017
Skills
- Kubernetes administration
- YAML configuration
- RBAC management
- Autoscaling setup
- CI/CD pipeline design
- Infrastructure automation
- Linux and Windows server management
- Monitoring and alerting
- Alert escalation management
- Performance optimization
Languages
Hindi
First Language
English
Advanced (C1)
C1
Address
Gulmohar Garden, RajNagarExtension, Ghaziabad- 201017
Timeline
IT Monitoring Support Engineer
Giesecke and Drievent Private limited
08.2022 - Current
Technical Support Analyst
Supra India Tech Pvt. Ltd
11.2020 - 08.2022
Desktop Administrator
Chi Networks india pvt ltd
11.2019 - 11.2020
System Engineer
Netsoft Consulting Services
06.2018 - 11.2019
Bachelor of Technology
Krishna Engineering College
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