Bhanu Chauhan
Bengaluru
Summary
Results-oriented sales professional with a proven track record in account management, customer success, and team leadership. Experienced in building and nurturing strong client relationships, with a deep understanding of customer needs and expertise in delivering customized solutions to drive satisfaction and retention. Skilled in identifying growth opportunities through market analysis and leveraging CRM systems to implement data-driven strategies that optimize customer experiences and achieve business objectives. Committed to exceeding expectations and contributing to the success of both clients and the organization.
Overview
6
6
years of professional experience
Work History
Business Manager
Dale Carnegie India
12.2023 - 08.2024
- Drove B2B sales growth for Dale Carnegie programs through targeted strategies
- Cultivated strong client relationships, consistently exceeding sales targets
- Analyzed market trends to identify new opportunities and optimize sales approach
- Implemented effective sales techniques to increase client acquisition and retention
- Achieved exceptional customer satisfaction through personalized service and support
Associate Business Manager
Simplilearn
10.2022 - 10.2023
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Communicated with customers and vendors positively with particular attention to problem resolution
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping
- Providing necessary inputs to the team regarding product presentation, institutional dealing, and customer handling for better conversions
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness
Cluster Leader
Simplilearn
01.2022 - 09.2023
- Trained newly hired employees in the team and aligning them to the metrics and work culture
- Analyzing the drawbacks in the sales process and working with the team to reach the assigned targets
- Identified and led business process mapping and re-engineering for various activities
- Collaborated with other departments for better customer experience
Senior Inside Sales Evangelist
Simplilearn
05.2019 - 12.2021
- Demonstrated respect, friendliness and willingness to help wherever needed
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Skilled at working independently and collaboratively in a team environment
- Exercised leadership capabilities by successfully motivating and inspiring others
- Adaptable and proficient in learning new concepts quickly and efficiently
- Worked effectively in fast-paced environments
- Overachieved the assigned revenue target every month by effective time management and smart work
Business Development Executive
Jaro Education
06.2018 - 02.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Met existing customers to review current services and expand sales opportunities
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities
- Communicated directly with customers and partners to build strong business networks and relationships
- Maintained current knowledge of evolving changes in the marketplace
- Build relationships with customers and community to promote long term business growth
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
Marketing Intern
Reliance Retail
06.2017 - 08.2017
- Doing market research by interacting with walk-in customers and collecting surveys of the products
- Making daily reports of findings and analyzing the market trend
- Analyzing the customer experience by interacting with them
Marketing Intern
Little Internet Private Limited
12.2016 - 01.2017
- Interacting with the people to maximize app downloads and registration
- Making questionnaire for online surveys
- Interacting with the vendors and customers to collect the secondary data
Education
Post Graduation Diploma - Management : Marketing
International School of Business And Research
Bachelor of Technology - Chemical Engineering
Bharati Vidyapeeth College of Engineering
Class 12th - School
Holy Angel's Convent School
Class 10th - School
Holy Angel's Convent School
Skills
- Cross-functional communication
- Account Management
- Customer Relationship Management
- Employee management
- Customer Retention
- Interpersonal Management Skills
- Consulting
- Leadership Skills
- Adaptability
- Salesforce CRM
- Tableau
- Sales strategy familiarity
- Negotiation
- B2B and B2C Relationship management
- Sales KPI management
- Product sales and technique training
- Data Analysis
- Team Management
- Employee Management
- Customer Service
Accomplishments
- Marketing Head, Bharatiyam 2015, National Level Annual Technical Fest of BVDUCOE, Pune.
- Marketing Head, IICHE COMMITTEE MEMBER, BVDUCOE, Pune.
- Volunteer, 'International Conference on Contemporary Challenges in Business Management' at ISBR Bangalore.
- Awarded as the Top Individual in different quarters in Simplilearn.
- Awarded for core values - Teamwork in Simplilearn.
- Awarded as the Top Manager in two quarters in Simplilearn.
- Certified with 'Dale Carnegie Course: Communication and People Skills' from Dale Carnegie.
Timeline
Business Manager
Dale Carnegie India
12.2023 - 08.2024
Associate Business Manager
Simplilearn
10.2022 - 10.2023
Cluster Leader
Simplilearn
01.2022 - 09.2023
Senior Inside Sales Evangelist
Simplilearn
05.2019 - 12.2021
Business Development Executive
Jaro Education
06.2018 - 02.2019
Marketing Intern
Reliance Retail
06.2017 - 08.2017
Marketing Intern
Little Internet Private Limited
12.2016 - 01.2017
Bachelor of Technology - Chemical Engineering
Bharati Vidyapeeth College of Engineering
Class 12th - School
Holy Angel's Convent School
Class 10th - School
Holy Angel's Convent School
Post Graduation Diploma - Management : Marketing
International School of Business And Research
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