Bhanu Prasad M

• Leading sales & business development for Employment & Apprenticeship programs under NAPS (National Apprenticeship Promotion Scheme) across industries.
• Identifying potential clients in sectors like manufacturing, logistics, healthcare, automotive, retail, and public sector.
• Building long-term partnerships with corporate HR heads, CSR teams, government officials, and training providers.
• Designing customized apprenticeship models based on client manpower needs and compliance requirements.
• Managing end-to-end recruitment process including sourcing, screening, onboarding, documentation, and post-placement support.
• Driving monthly and quarterly sales targets for NAPS employment across multiple regions.
• Coordinating with internal operations teams, government portals (MIS, NSDC), and client teams for seamless execution.
• Ensuring statutory compliance, stipend disbursement tracking, and candidate welfare.
• Preparing business reports, sales forecasts, and pipeline dashboards for management reviews.
• Promoting BVG’s expertise in NAPS and positioning the company as a preferred partner for skill development & employment solutions.

• Headed the Education Sales & Marketing division of the institute focusing on MBBS, PG (MD/MS), Dental (BDS/MDS), Paramedical, and Nursing (B.Sc, M.Sc, GNM) admissions.
• Developed annual student recruitment plans and marketing strategies in alignment with institute goals.
• Built and managed strong partnerships with career counselors, education consultants, coaching institutes, and placement agents across India.
• Conducted outreach campaigns — education fairs, career seminars, webinars, and direct counseling drives.
• Designed and executed digital marketing campaigns targeting prospective students & parents through Social Media, e-mail Marketing, Google Ads, and SEO.
• Handled lead generation, enquiry management, counseling, admissions follow-up, and conversion tracking.
• Provided personalized counseling to prospective students on courses, career prospects, scholarships, fee structures, and institutional strengths.
• Ensured compliance with regulatory bodies (MCI/NMC, DCI, INC) in the admissions process.
• Drove consistent year-on-year growth in student enrollment and seat utilization across various departments.
• Built brand equity for the institute in medical education through student success stories, alumni engagement, and public relations.
• Coordinated with academic departments, admin teams, and finance to ensure smooth onboarding and satisfaction for new students.

• Handling Z+ and SMB customer base accounts.
• Churn Management.
• Business acquisition from existing corporate customers.
• Developing a good relationship with customers.
• Major tasks included starting and closing 0-60, 60+, and BD Bucket Collections.
• Price negotiations with clients and other customers.
• Responsible for handling client queries (billing, network, and provisioning-related issues).
• Responsible for giving presentations on new updates to the clients.
• Supporting as a 'spoke' for a team of 11 members in the ROAP team to resolve client queries on sales, provisioning, and reconsolidation issues.
• Leading enterprise sales operations for large accounts in the AP Circle for the development of enterprise business through listed corporations.
• Review performance by business, and implement corrective actions to achieve monthly business.
• Enhance "Brand Value" through Customer Delight.
• Benchmarking of service quality among the other service industries.
• Provide inputs to the marketing team on market intelligence through competition tracking and analysis.
• Cross sales from existing customers.

Key Achievements:

• Highest sales were done in Q4 by the ROAP team.
• Q1 & Q4: Best Performer in BD and 60-90 Bucket Collections from the ROAP Team.
• Got the 'Best Employee Award' for resolving the client issue within the turnaround time from the ROAP team.
• Monitored performance metrics of existing relationships.

• Identify, develop, and maintain professional relationships with key investment contacts in medium/large distributors in order to establish an effective network.
• Handling Institutional Sales in Andhra Pradesh. Analysis of business expansions for different locations for institutions.
• Visiting institutions, hospitals, and speaking with different vendors, and checking the possibilities of our products and explaining the product and margins to the vendors.
• Generating new accounts in schools, intermediate colleges, engineering colleges, and universities, and appointing "Hockers" for railways and bus stands.
• Create and implement reviews for the overall distributor policy.
• Administers the operation of distribution, sales, and collection functions.
• Monitors distributors' accounts receivable, penetration, and level in trade.
• Monitors the implementation of pricing standards, company policies, and procedures.
• Analyzes survey results, market shares, and recommends sales strategies to improve the performance of the product.
• Report on all activity to senior management in an agreed format, and within established timeframes.
• Works with the Institutional Leadership team to develop sales and marketing campaigns to support clients and opportunities.
• Focus on secondary sales, as well as primary.
• Contribute to the development of the institutional sales strategy and implement it, achieving sales targets within the timescales set.
• Promoting the brand to the down level by FSU’s, new SKU’s launching in HSBC, Wipro, AAI, and more…
• Promoting new products in schools for Independence Day, Republic Day, etc.

Key Achievements:

• 1. Appointed 4 DBB’s different locations (Vijayawada, Guntur, Tirupathi, Kakinada, and Vizag).
• Q2: Best Performer.

• Handling Franchise Outlets @ Kurnool, Anantpur, Nandyal & Hindupur.
• In 2016 I moved from Kurnool Zone to Vijayawada Zone and Take over Store @ Guntur.
• Conducting Briefing Sessions on updates on a Daily Basis & Debriefing Sessions.
• Live Monitoring the team & giving them proper on time feedback.
• Maintained Sales Postpaid, Prepaid, Broadband, Collections & DTH process for client.
• Working on ROI of Channel Partner.
• Giving Feedback to Team to Improve the NPS Scores.
• Maintain the Stock of 4G Mi-Fi’s & Data Cards, Sim Cards, Airtel Money & etc.....
• Conducting Out-bound Tent Activates & Road Show Activates New Product Launch.
• Coordinating with different Department’s & Ensure 100% customer satisfaction in resolve the concerns with help of escalation matrices (Ex. Post paid Provisioning, MS-Prepaid Team, VAS, Provisioning, NMS, IT Team, Karvy, Networking Team etc….
• Conduction Team Meeting ones in a week to motive them to Achieve the Targets.
• Maintained 100% in terms of customer documentations submission.
• Identify process pain and the gain areas and escalate the same.
• Handling AIRTEL HNI and Corporate Customer’s Walk-In’s with utmost care.
• Monitor Grooming of executives and Team leaders on daily basis.
• Ensure SALES target are met on Daily, Weekly & Monthly basis.
• Conducting customer& employees delight activity on monthly basis like “Smile Day, My Plan Family” etc…..
• Handling High Walk-In escalations and provide resolution with utmost care.
• To monitor Wilkins executive wise and lay down training requirements based on the call monitoring.
• Responding to Customer’s queries thru various mode of contact i.e. out bound Calls/Emails.
• Handling Refresher Trainings to the team members on daily updates and process changes & maintaining Good Relation with Clients.
• Handling escalations and complaints and retain the customer with customer Delight.
• Resolve/process all escalated issues and ensure customer satisfaction.
• Key Achievements:
• Got 2nd Position in “Adhipathi “contest (Gross & MNP) in 2015.
• Gross is very low when i Hand over the Store’s (32%) and Gross Grown up to 85%.
• Highest Sales Done (200 Connections) in the month of Nov’16.
• Achieving the Target on every month as per Target given.

• Preparation of credits & Control Master Sheet of AP, KA, KL & OR and same will be updated to respective team members.
• Daily basis update about the credit limit (>80 %,> 90 %,> 100% & Overdue) to the customers through SMS of three circles (AP, KA, KL & OR).
• Daily basis allocation sheet will be prepaid and same will be sent to third party (Collection Agencies)
• To manage relationship with high net-worth/ high ticket size customers and explore opportunities for cross-sale/ up-sell in coordination with Personal Assistance.
• Explore opportunities for cross-sale/ up-sell in coordination with Personal Assistance.
• Proposed and implemented FBD & SBD.
• Generating and haring the reports to top management (Monthly and Weekly Collections and C collectibles)
• Key Achievements:
• “Q1 “Collections increased from 40% To 85%.
• “Q4 “Collections increased from 35% To 70%.