Bhanu Pratap
Gurgaon
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented and skilled in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
Work History
Acquisition Manager
Orange International Carriers
Gurgaon
01.2022 - 06.2023
- Handled Global corporate accounts for cloud security and secured communication infrastructure for their businesses.
- Developed a strategic sales plan, Business proposals and coordinated events and trade shows with our marketing team.
- Prepared questionnaire for each product/service for the client to identify and understand the business opportunities. And also to pre-qualify these leads into Hot/Warm/Cold status. Updating and assigning these leads to concerned account managers through CRM.
- · Responding clients to a request for information (RFIs) and request for proposals (ROPs). Ensuring that each and every lead is being contacted within the given TAT.
- Increased the conversion rate of of the leads from 12% to 28% and revenue from 2.5Mn$ to 4Mn$.
- Managed sales cycle for multiple opportunities simultaneously from qualification to close
- Attended monthly sales meetings and quarterly sales trainings.
Manager - Enterprise Sales
Spectranet
Gurgaon
02.2021 - 12.2021
- Communicating with Enterprise clients to understand their need for our Enterprise products/offerings (Firewall, ILL/BIA, MPLS, SIP Trunk, Managed Internet, Managed wifi, Managed Security etc)..
- Negotiated prices, terms of sales and service agreements.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- ·ensured that all the documentation and onboarding process are done as per the policy of DoT and the SLA as committed by the organisation.
- Responsible for closure of sales, processed payments, coordination with the teams and worked on the development and implementation of new procedures which streamlined the whole sales process and made it more efficient
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Partner Account Manager - Enterprise Sales
Tata Teleservices Ltd.
Noida
07.2019 - 06.2020
- · Handled Channel Partners, FOS and Enterprise customers.
- · Responsible for sales of Enterprise products (PRI,ILL,MPLS,SIP Trunk, Cloud security etc)
- Providing training and support to new partner recruits to ensure they are able to effectively sell the company’s products or services.
- Developed and implemented channel partner programs, such as training, marketing, and incentives. And to measure and report on the performance of channel partners, using metrics such as sales and revenue
- Negotiating contracts with new partners to ensure they comply with company standards
- Provided support and guidance to partners on product and solution offerings
- Increased longevity of accounts by providing individualized customer service and developing relationships with account..
- Met or exceeded sales goals upto 25% by bringing in over 35 new accounts and upselling/cross-selling deals to existing clients.
Premium Relationship Manager
Reliance Jio Infocomm
Delhi
01.2017 - 12.2018
- Managed Corporates and HNI clients.
- Responsible for Jio Postpaid/prepaid mobility sales , Jio-fi devices, Jio mobile phones.
- New customer acquisition through references, tele-calls, cold calls and corporate visits.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Built and maintained relationships with new and existing clients while providing high level of customer service
- Participated in industry events and trade shows to promote products and services.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Customer Relationship Officer
Airtel
Delhi
09.2013 - 01.2017
- Managed corporate clients for the sales of Fixedline, Broadband, Mobility and Data Cards.
- Acquired more than 300 new businesses through cold callings and corporate visits and developing relation with existing clients.
- Handled all the escalations and post sale services issues on priority to ensure maximum customer delight.
- Attended regular training on skill development and product/service to keep updated with the marketing trends.
- Ensured regular client meetings to keep the funnel updated and intact.
Senior Relationship Manager
ICICI Securities
Mumbai
09.2012 - 09.2013
- Acquisition of new customers and developing relation with existing clients.
- Handling a Team of Relationship Managers.
- Investment planning for clients.
- Educating customers about various investment schemes.
- Ensuring customer delight with every interaction.
Education
MBA - Marketing
MIT
Pune06.2012
BBA - Business Management
A.N. College
Patna09.2009
Associate of Science - Science Education
S.G.D.P Inter College
Patna05.2005
High School Diploma -
Saraswati Vidya Mandir High School
Patna04.2003
Skills
- Proven sales track record
- Relationship selling
- Strong Communicator
- Positive outlook
- Partner account management
- Upselling/Cross-selling and consultative selling
- Customer relationship management
- Persuasive negotiator
- In-depth understanding of internet and related infrastructure
- Strong knowledge of cloud, and communication sales
- Salesforce and CRM
- Strategic account development
- Enterprise Sales
Timeline
Acquisition Manager
Orange International Carriers
01.2022 - 06.2023
Manager - Enterprise Sales
Spectranet
02.2021 - 12.2021
Partner Account Manager - Enterprise Sales
Tata Teleservices Ltd.
07.2019 - 06.2020
Premium Relationship Manager
Reliance Jio Infocomm
01.2017 - 12.2018
Customer Relationship Officer
Airtel
09.2013 - 01.2017
Senior Relationship Manager
ICICI Securities
09.2012 - 09.2013
MBA - Marketing
MIT
BBA - Business Management
A.N. College
Associate of Science - Science Education
S.G.D.P Inter College
High School Diploma -
Saraswati Vidya Mandir High School
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