Summary
Overview
Work History
Education
Skills
Certification
Websites
Career Highlights
Timeline
Generic

Bhanu Supriya Nuthalapati

Bangalore

Summary

Sr Technical Program Manager and Scrum Master with extensive experience at CITRIX SYSTEMS and CISCO Technologies, adept in Agile Leadership and SAFe practices (10+ Years) in driving program implementation and building high-performing teams,ensuring the successful delivery of projects through continuous improvement and strategic coaching. Skilled in Agile project management and stakeholder engagement and leading cross-functional teams to exceed expectations, ultimately enhancing program outcomes and accelerating business growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr TECHNICAL PROGRAM MANAGER

CITRIX SYSTEMS
06.2022 - Current

Citrix Workspace App Program
Client: Citrix Business Unit
Model: Agile / SAFe
Tools: JIRA, Confluence, AEM, Gcloud Suite
Team Size: 5 Teams

  • Oversaw the execution, integration, stakeholder engagement, and risk management of a large-scale program across multiple platforms and components.
  • Managed several onshore and offshore SAFe ARTs and Scrum teams, ensuring effective collaboration and timely delivery.
  • Defined project roadmaps with epics, features, and stories during SAFe Product Increment (PI) and iteration planning events.
  • Tracked and published SAFe ART-specific project metrics on a regular basis to keep stakeholders informed.
  • Ensured clarity around the scope of Epics, Features, and testing within SAFe and Scrum teams.
  • Provided coaching and support for Scrum adoption across the organization.
  • Managed end-to-end program releases and cross-functional dependencies, proactively identifying risks and escalating issues.
  • Maintained JIRA hygiene for all teams, ensuring consistency and quality.
  • Created and maintained release checklists, gateway documents, and multiple dashboard levels for teams, PIs, and releases.
  • Conducted Sprint end demos, ensuring that feedback was captured and incorporated in JIRA for follow-up.

Technical Scrum Master

CISCO Technologies PVT Ltd
11.2019 - 05.2022

Partner Portal Cloud, Firewall Tools, Migration Tools, Next-Gen Automation Tools
Client: Cisco Systems and Technology
Model: Agile / SAFe
Tools: JIRA, Rally, Doc Central, CDETS, QUIP, MIRO, Confluence
Team Size: 3 Teams (Average of 8 members each)

  • Led initiatives for Customer Experience Cloud-based tools, focusing on onboarding customers, managing subscriptions, and tracking partner/user details.
  • Identified and removed impediments to team progress by facilitating effective problem-solving sessions, ensuring smooth project execution.
  • Evaluated existing organizational processes, pinpointing opportunities for improvement, and implemented changes to enhance team performance and efficiency.
  • Maintained close communication with project teams to swiftly resolve issues, minimizing delays.
  • Coordinated with stakeholders to define and adjust project scope and objectives as necessary.
  • Monitored and tracked team performance against sprint objectives, adjusting project plans according to evolving requirements and available resources.
  • Maintained comprehensive records of work completed during each sprint, including any changes made to the project.
  • Fostered cross-team collaboration by organizing knowledge-sharing sessions, improving communication between multiple locations.
  • Actively contributed to the Agile Community of Practice at the organizational level, enhancing knowledge and best practices.
  • Participated in internal training sessions and brown bag talks to continuously improve personal and team skills.
  • Worked as a team gardener, decentralized dependencies among team leads/managers, and took part in staffing and recruitment efforts to build a strong team culture.

Technical Scrum Master

Capgemini
03.2015 - 11.2019

Capgemini (Client: CISCO)

  • Client Interaction & Scope Management:Collaborated with clients and Product Owners (PO) to prioritize and finalize release requirements.
  • Initiated and finalized the scope for releases and release backlogs.
  • Obtained formal approvals on release goals from clients and stakeholders.
  • Sprint Ceremonies & Coaching:Conducted all essential Sprint ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective).
  • Provided guidance and coaching to the team, ensuring adherence to Agile Scrum practices.
  • Assisted team members in staying on track and improving their Scrum performance.
  • Stakeholder Communication:Acted as the communication bridge between stakeholders and the engineering team.
    Ensured all stakeholders were informed about current activities and project progress.
  • Scrum Metrics & Monitoring:Continuously monitored Scrum metrics to track team adherence to Scrum practices and Agile principles.
  • Worked to maintain the team’s effectiveness and helped address any roadblocks.
  • Release Tracking & Reporting:Maintained and tracked all planned release dates, ensuring alignment with actual release dates.
  • Managed project status updates via dashboards, keeping the team and stakeholders informed on project progress and timelines.

Scrum Master /Principal Engineer

Causeway technologies
08.2011 - 01.2015

FM Facts (Facilities and Maintenance)- FM facts is facilities and contracts tracking system. It creates solutions for larger facilities and facilities service provider who manages the facilities of multiple clients across multiple sites.
Model : Agile Methodology

OS : Windows,Android,IOS

Platform : VB,.Net Framework 1.1& 2.0

Automation Tool : Selenium WebDriver

  • Facilitate in identifying and refining the product backlogs.
  • Updating and removing individual and team impediments.
  • Facilitating sprint planning based on team capacity .
  • Facilitate and monitor the scrum meeting ,make sure they are all time boxed and focused.
  • Publishing End of the sprint reports.
  • Facilitate and help the Product Owner and team to ensure two weeks ahead we have all refined stories which meets DOR (Definition of Ready ) and team agreements.
  • Focusing on continuous improvement of each individual and the team[facilitate if any internal training or external training req].
  • Facilitate Cross functionality knowledge sharing.
  • Facilitate all Sprint activities – Planning, Backlog Refinement, Daily Standup’s, Review, and Retrospective.
  • Team Coaching to follow and adhere to Best Scrum Practices.

Quality Engineer

GXS PVT Ltd
08.2005 - 04.2011

PIM [Product Information Management] : Product Information Manager is a basically a tool used by a supplier or Retailer to exchange product data and establish business between them

Client : GXS

Team Size : 11

Platform : QTP 11, Quality Center 10, Bugzilla, XML, Java, J2EE, Web logic, Oracle, Window server/Pro and Linux

  • Designing Test Cases and Test Scenarios by referring Functional Specifications
  • Testing the Modules manually and Automating using QTP 11
  • Prepared the Test Plan and coordinate the work across the team.
  • Executing test cases and update the status in Quality center.
  • Prepared Requirements Traceability Matrix(RTM) and Test summary report.
  • Executed SQL scripts in SQL Server Database to validate data which flows to the end user with the actual data in the Database.
  • Identifying, analyzing defects, questionable functions, errors, and inconsistencies in software program functions.
  • Documenting, tracking test result and Defect/Bug tracking and reporting bugs in Bugzilla.
  • Involved in Client interaction in solving the problem and getting the proper functionality information.

Education

Graduation - Computer Science engineering

Jawaharlal Nehru Technological University (JNTU)
Hyderabad
01.2004

Skills

  • Release Manager
  • Program Manager
  • Scrum master & team coaching
  • SAFe Practitioner
  • Agile Leadership
  • Building high performing team
  • Promoter of Relentless Improvement
  • Team Management and staffing
  • Agile project management
  • Program implementation
  • Continuous process improvements

Certification

  • Certified Agile Leadership - Essentials (CAL-E), Scrum Alliance
  • Certified Scrum Master (CSM), Scrum Alliance
  • SAFe Advanced Scrum Master
  • SAFe Agilist
  • ISTQB Certified

Career Highlights

Release Manager, Program Manager, Scrum Master & Team Coaching, SAFe Practitioner, Agile Leadership, Building High Performing Teams, Promoter of Relentless Improvement, Team Management and Staffing

Timeline

Sr TECHNICAL PROGRAM MANAGER

CITRIX SYSTEMS
06.2022 - Current

Technical Scrum Master

CISCO Technologies PVT Ltd
11.2019 - 05.2022

Technical Scrum Master

Capgemini
03.2015 - 11.2019

Scrum Master /Principal Engineer

Causeway technologies
08.2011 - 01.2015

Quality Engineer

GXS PVT Ltd
08.2005 - 04.2011

Graduation - Computer Science engineering

Jawaharlal Nehru Technological University (JNTU)
Bhanu Supriya Nuthalapati