BHANUPRAKASH KANAKAMEDALA

Engaging with a portfolio of 300+ clients, strengthening customer relationships and driving portfolio growth.
Improving CASA balances, enhancing TPP fee income, and increasing P2C (Product-to-Customer) penetration.
Conducting regular client meetings and calls to understand financial goals and deliver tailored banking and wealth solutions.
Ring-fencing customer relationships by onboarding family members and consolidating household accounts, ensuring long-term loyalty.
Driving portfolio engineering by optimizing product mix, cross-selling opportunities, and aligning with clients’ financial objectives.
Ensuring regulatory compliance with KYC/AML guidelines while delivering exceptional service.

• Demonstrated leadership in implementing adequate training to team members, resulting in improved performance and customer service delivery, which increased the existing client base by 30% Contributed to designing and delivering effective training programs for newly hired employees to acquaint them with the bank's policies and operational procedures.
• Handling team in Branch and Branch Audit and Compliance Maintaining Relationship with High-Net-worth Customers and ensuring Customers Getting best of the service in First Visit.
• Motivating and conducting assessments and devised new operational processes that led to a 40% increase in productivity.
• Increasing branch book in terms of advances, deposits and Investment products sales. Ensure office accounts are properly reconciled on daily basis and assure outstanding is nullified.
• Handled Finacle CRM implementation for ICICI Bank Establish and achieve sales targets and promote various banking services to customers.
• New NTB’S must be introduced to the bank every month. Responsible to deal the products like business loans, commercial loans and term deposits.
• Handling a client base of 300 Premium Current/savings Account Customers. Serving them at door step, with all solutions.
• KYC & AML •
• KYC on-boarding process for new to bank and familiar clients and to secure regulatory requirements with respect to KYC are adhered.

• Proper monitoring and scrutinizing of transactions in newly and existing accounts and ascertain that the transaction matches with the profile of the client. Ensure that there is no money laundering activity taking place.

To make sure that proper due diligence is taken care of and there are no deviation and lapses.

• Conduct enhance due diligence where ever required.

• Prompt and proper updating of AML alerts and timely response to Financial Crime Management departments in case of any suspicious transactions.

• Take care of proper name screening process and ensure that the name in the negative list is not included in account processing.

• Identifying and analyzing the risk profiles of the customer and obtaining & updating fresh KYC documents wherever required.

• Training of team members with new guidelines and processes with respect to AML and KYC.