Bhanu Prakash Neelagiri

· Design, development, testing, maintenance, delivery and support for the full life cycle of activities related to Systems and subscriptions in Azure Cloud environment.

· Working as a Sr Devops Engineer with SAP HANA project

· Design, development, testing, maintenance, delivery and support for the full life cycle of activities related to Azure/AWS configuration management

· Assist in evaluating new requirements, technical design and standards

· Participate in R&D effort bringing new ideas and new technologies

· Deploying and Configuring Virtual Networks.

· Automating various daily activities which resulted in the cost saving and delivery improvement and time saving

· Orchestrating Routing Paths, especially in a Hybrid Cloud.

· Setting up and managing highly available, performant and cost-optimized infrastructure

· Reducing the attack surface of Cloud resources.

· Devops and Automation

· Shell scripting and application deployment

· PROD build and deployment

· Performing application and system upgrades/patching

· Daily activities require patching, upgradation, Security patches implantation

· Develop and maintain an advanced platform to manage Kubernetes clusters lifecycle

· Develop tools for automated build, test, deployment and management of the platform

· Improve continuous integration and delivery systems

· Monitor system events to ensure health, maximum system availability and service quality

· Maintain documentation regarding configurations, operations and troubleshooting procedures

· Participate in the definition of standards, guidelines and best practices

• Administration of AD , Exchange server 2007 and server Troubleshooting:
• Migration of user accounts, mailboxes, DL's from Domain to Domain
• Troubleshoot the issues faced by the users after migration of the mailboxes
• Troubleshooting the mail flow, calendar, Resource room issues
• User mailbox creation, Movement, Recovery & Deletion
• Updating servers with latest secure patches and hot fixes
• Working on Tickets based on the severity level and resolving the Tickets
• Worked with the respective hosting teams with the analysis for the migrations
• Administration of AD , Exchange server 2007 and server Troubleshooting
• Resolving Active Directory Authentication issues.
• Managing Active Directory Objects
• Storage & Linux troubleshooting:
• Create CIFS shares and NFS exports, managing the space requirements for the shares and providing access rights to users
• To troubleshoot access problems for windows & UNIX users
• Creation and provision of luns to different OS platform machines
• Quota Management ( User/Group/Tree)
• Logging cases for hardware and software issues and following up with the issues
• Troubleshoot storage related problems and restore services to meet stated SLA
• Primary Administrator(POC) and lead supporting for deployment and management of all and windows,Linux and storage (dev, stage, pr

• A multi faced professional having 8+ years of experience across Operations of IT Support Administration and IT unit setup
• Well versed with Performance Management and Team Management in IT Support and Operations
• Technical Skills:
• Servers OS: Windows 2000/2003/2008, RHEL
• Storage Equipment: Netapp - Data Ontap 7,8.2
• Knowledge on NetApp
• C -mode and EMC
• Server Equipment: Dell / HP Branded Servers, SPARK (SUN Solaris)
• Software Applications: Exchange server 2007,Netapp Operations Manager, VMware ESX, Member of an international (LA, Hyderabad,seoul and Bucharest) team of Systems Engineers,Windows & Excahnge Admin and 24X7 NOC team
• Manage operations for the entire infrastructure stack ( Systems(Windows& Linux), VMware and storage) at co-located DC, running backend infrastructure
• Primary Administrator(POC) and lead supporting for deployment and management of all Storage,Linux and windows servers (dev, stage, production) at corporate offices and Hyderabad data-center
• Resolving Active Directory Authentication issues
• Migration of user accounts, mailboxes, DL's from Domain to Domain
• User mailbox creation, Movement, Recovery & Deletion
• Participated in “EA initial data center” build out project while office move from other location
• Providing training for new team members and doing reviews in regular intervals
• Participated in management Training & Team building programme
• Resolving internal production tools (JIRA, HADES and SVN) issues by coordinating with the end users & tool owners
• Provided L2& L3 support for any end user issue through CA service desk tool
• Coordinating and leading the team members to maintain 99.9% uptime for global live servers
• Participated in procurement with Dell, NetApp, and HP& Apple
• Participation in regular meetings to the Team managers of all the department To consolidate IT requirements and full fill in given targets
• Implementations:
• Consolidating & Implementation of Storage environment with NetApp FAS 2040
• Implementation of Virtualization technologies (VM ware ESX) for Staging and Development environment
• Setup a monitoring system based on Nagios and RRD graphs for live Servers monitoring and shifted away from external monitoring solution, resulting in substantial savings for the company
• Implementation of Perforce proxy for CVS & Arm license server for Hyd Data center
• Comments from some of the previous Employers
• EA: “Performance significantly Above Target and(SAT) on Target (OT), and consistently reflected exceptional performance leadership behaviours.”
• Brigade: “… exceed expected results… Dependable… Fully accomplishes major objectives… Sets Priorities… ” (High Performance Appraisal Rating “A”

• Provide technical support for North American HP through e-Support
• Refer complaints of service failures to designated departments for investigation
• Resolving hardware, software and networking issues for HP Customers
• Build Customer Value and Satisfaction as a solution provider
• Achieve company set targets such as Customer Satisfaction, Issue resolution and Call volume handled
• Windows & Linux support
• Mentoring a new associate
• Hardware support for HP customers.

• Supervise the Building Ethernet connections of Local Area Network (LAN)
• Windows 2000 Administration
• Hardware Up gradation & Trouble Shooting of computers
• Configuration of Router& Switch
• Linux operating system installation, partitioning and User administration.