Summary
Overview
Work History
Education
Skills
Certification
Accomplishments Awards
Personal Information
Timeline
Generic

Bhanuprakash Palla

Senior configuration and release engineer
Hyderabad

Summary

To be associated with a progressive organization that gives me a scope to utilize my knowledge and skills to not only allow myself to grow personally and professionally but also to contribute towards the growth of the company.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Senior configuration and release engineer

Servicenow
04.2022 - Current
  • Architected and maintained Git infrastructure for all development teams across the organization
  • Deploy an end-to-end automated CVCD pipeline for all deployments.
  • Responsible for the implementation, deployment, and security of container orchestration platforms, such as AWS EKS
  • Managed nightly builds, hotfix workflows, and automated validation triggers using Jenkinsfiles.
  • Maintaining the existing services: EC2, Elastic Beanstalk, RDS, S3 Buckets, VPC, Security Groups, TGW, ELB, Auto Scaling, DynamoDB, SNS, SQS, SES, CloudWatch, ECS, EKS, CloudTrail, and CloudFormation.
  • Utilized ServiceNow scripting to ensure efficient workflow management for catalog items.
  • Managed and automated Digicert and Entrust certificate renewals.
  • Oversaw ServiceNow test instance refreshes, patching, and lifecycle operations.
  • Utilized CloudWatch and NewRelic for effective monitoring
  • Handled on-call responsibilities, promptly resolving build and deployment challenges.

Senior DevOps Engineer

Verizon
03.2020 - 04.2022
  • Managed deployment projects leveraging EKS, Groovy-based CI/CD pipelines, and Docker image creation.
  • Migrated applications from WebSphere to JBoss on Kubernetes, achieving full containerization.
  • Streamlined routine tasks by implementing log monitoring with Splunk and Logstash
  • Managed Git repositories across all environments.
  • Facilitated on-call responsibilities and did production deployments during weekends.
  • Participated in Agile development processes, contributing to sprint planning, reviews, and retrospectives for continuous improvement.
  • Coordinated disaster recovery planning and testing, minimising downtime and data loss during unplanned outages.

Associate Software Engineer

Optum
07.2017 - 03.2020
  • Refactored legacy application codebase into Maven structure as part of platform migration to Kubernetes.
  • Developed and maintained Jenkins pipelines using Groovy, enabling end-to-end CI/CD automation.
  • Designed and deployed application-specific Docker images, integrating with Kubernetes clusters via scripted automation.
  • Served as DevOps SME, delivering 10+ production releases and supporting complex OpenShift framework deployments.

Education

Bachelor of Technology - Electronic and Communication

VNR vignana Jyothi Institute of engineering and technology
Hyderabad, TG
01.2013 - 01.2017

Certificate of Higher Education - undefined

Narayana Junior college
01.2011 - 01.2013

Skills

  • DevOps & CI/CD: Jenkins, Git, Nexus, CI/CD Pipeline Implementation, Build & Release Management
  • Cloud & Infrastructure: AWS (EC2, S3, VPC, RDS, IAM, EKS, ELB, DynamoDB, Secrets Manager, CloudFormation), Terraform, CDK
  • Containerization & Orchestration: Docker, Kubernetes, EKS Scripting & Automation: Shell scripting, Groovy, JavaScript (ServiceNow)
  • Configuration Management: Ansible
  • Monitoring & Logging: CloudWatch, New Relic, Prometheus
  • OS & Tools: Linux, Windows, Digicert/Entrust SSL, ServiceNow Platform
  • Production Operations: On-call Support, Disaster Recovery, Incident Management, SLA Monitoring
  • Production Operations: On-call Support, Disaster Recovery, Incident Management, SLA Monitoring
  • Collaboration: Agile, DevOps Best Practices, Documentation & Knowledge Sharing
  • Domains: DevOps Engineering, Cloud Infrastructure Management, Automation & Maintenance






Certification

Amazon Web Services Solutions Architect - Associate

Accomplishments Awards

  • LAMA Award at ServiceNow for creating new DevOps workflows, managing enterprise certificate renewals, and supporting demo ServiceNow instances across multiple development teams.
  • Star Award at Optum for delivering a successful POC on deploying applications in OpenShift and Kubernetes environments.

Personal Information

Hobbies: Riding bikes, Watching and Playing cricket

Timeline

Senior configuration and release engineer

Servicenow
04.2022 - Current

Senior DevOps Engineer

Verizon
03.2020 - 04.2022

Associate Software Engineer

Optum
07.2017 - 03.2020

Bachelor of Technology - Electronic and Communication

VNR vignana Jyothi Institute of engineering and technology
01.2013 - 01.2017

Certificate of Higher Education - undefined

Narayana Junior college
01.2011 - 01.2013

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Bhanuprakash PallaSenior configuration and release engineer