Bhanu Prakash Reddy Avula
Vijayawada,AP
Summary
Dynamic sales professional with a proven track record at Acer India Pvt Ltd, excelling in product sales and customer service. Skilled in relationship building and problem-solving, I consistently achieved sales targets and enhanced customer satisfaction through effective strategies and team collaboration. Committed to driving business growth and fostering long-term partnerships.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Sales Associate
Acer India Pvt Ltd
02.2022 - Current
- Built relationships with partners to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed and implemented targeted digital strategy to improve business performance.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
Branch Manager
PCH Marketing Pvt Ltd
05.2013 - 01.2022
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
Store Manager
Univercell Telecommunications Pvt Ltd
03.2009 - 04.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Sales Promoter
Nokia Mobiles Pvt Ltd
05.2005 - 01.2009
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
Education
Bachelor of Science - SCIENCE
Dr B.R AMBEDKAR OPEN UNIVERSITY
HYDERABAD 04.2001 -
DIPLOMA - Electrical & Electronics Engineering
SVCM POLYRECHNIC COLLEGE
Hyderabad, India 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Upselling
Time management
Problem-solving
Business development
Relationship building
Cold calling
Product recommendations
Timeline
Sales Associate
Acer India Pvt Ltd
02.2022 - Current
Branch Manager
PCH Marketing Pvt Ltd
05.2013 - 01.2022
Store Manager
Univercell Telecommunications Pvt Ltd
03.2009 - 04.2013
Sales Promoter
Nokia Mobiles Pvt Ltd
05.2005 - 01.2009
Bachelor of Science - SCIENCE
Dr B.R AMBEDKAR OPEN UNIVERSITY
04.2001 -
DIPLOMA - Electrical & Electronics Engineering
SVCM POLYRECHNIC COLLEGE
04.2001 -