Bhanuprasad Neela
Chityala
Summary
Dynamic Branch Manager with a proven track record at Mahindra Rural Housing Finance, excelling in payment collection and legal compliance. Adept at leading teams to enhance operational efficiency and foster strong client relationships. Skilled in performance reporting and team training, driving significant improvements in financial stability and customer satisfaction.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Branch Manager
Mahindra rural housing finance
Nalgonda
11.2024 - Current
- Managing a team to collect payments, developing strategies for efficiency, ensuring legal compliance, handling escalated issues, and reporting performance to management, all while maintaining client relationships and minimizing bad debt for financial stability.
- Monitored delinquent customer accounts, initiated contact with customers to collect payments, and established repayment plans.
- Led team meetings to discuss challenges, share best practices, and motivate staff.
- Provided guidance to team members in resolving customer service issues.
Deputy Manager
Bajaj finserv
Hyderabad
09.2022 - 01.2024
- Managed team workflows to enhance operational efficiency in financial services.
- Coordinated client onboarding processes to ensure compliance with
- Maintain the sales and collections processes
Executive
Bajaj Finserv
Hyderabad
04.2021 - 09.2022
Education
Loyola High School
Chityala , India Bachelor of Science -
Govt City College
Hyderabad , India 03.2019 - 01.2021
Geethanjali Junior College
Nalgonda , IndiaSkills
- Legal compliance
- Payments Collection
- Performance reporting
- Team leadership
- Team training
- Customer service
Achievements
- Two times achieved the international trips
Languages
Telugu
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Branch Manager
Mahindra rural housing finance
11.2024 - Current
Deputy Manager
Bajaj finserv
09.2022 - 01.2024
Executive
Bajaj Finserv
04.2021 - 09.2022
Bachelor of Science -
Govt City College
03.2019 - 01.2021
Loyola High School
Geethanjali Junior College