Bhanu Pratap Singh Rathore
Kekri
Summary
Dynamic hotel management professional with a proven track record at Umaid Group of Hotels, excelling in customer service and budget management. Expert in team building and data analysis, I have successfully implemented training programs that enhanced staff performance and guest satisfaction, ensuring operational excellence and financial efficiency.
Skilled Excel Mentor with experience in teaching, guiding, and empowering individuals in mastering Microsoft Excel. Strengths lie in delivering comprehensive training sessions, troubleshooting complex spreadsheet issues, and enhancing data management efficiency. Previous roles have significantly contributed to improved productivity and proficiency in Excel for numerous professionals.
Overview
3
3
years of professional experience
4047
4047
years of post-secondary education
Work History
Hotel Manager
Umaid group of hotels
Jaipur
08.2023 - Current
- Managed daily hotel operations and staff performance for guest satisfaction.
- Developed and implemented training programs for new team members.
- Oversaw budget management and cost control measures effectively.
- Handled guest inquiries and resolved issues promptly and professionally.
- Reviewed and verified documents for completeness and accuracy.
- Maintained confidentiality of sensitive customer information records.
- Accurately entered and updated customer data into the company database system.
Assistant Hotel Manager
Bhanwar Singh palace puskar
Ajmer District
09.2022 - 07.2023
- Assisted in daily hotel operations to ensure guest satisfaction and smooth service delivery.
- Managed inventory for hotel supplies, placing orders as needed to maintain stock levels.
- Trained new staff on hotel policies and customer service standards for consistent service.
Education
Associate of Arts - Hindi
Taj Memorial Teacher Training College Kotputli
Kotputli 09.2022 - 02.2026
Government Senior Secondary School Gulgaon,Kekri, Ajmer Raj.
Ajmer DistrictGovernment Senior Secondary School Gulgaon,Kekri, Ajmer Raj.
KekriSkills
- Customer service
- Team building
- Budget management
- Inventory control
- Data entry
- Financial functions
- Grouping data
- Data analysis
- Excel macros
- Data consolidation
- Excel automation
Languages
Hindi
First Language
English
Advanced (C1)
C1
Affiliations
- I love playing cricket
- I love watching cricket
- I love reading books
Timeline
Hotel Manager
Umaid group of hotels
08.2023 - Current
Assistant Hotel Manager
Bhanwar Singh palace puskar
09.2022 - 07.2023
Associate of Arts - Hindi
Taj Memorial Teacher Training College Kotputli
09.2022 - 02.2026
Government Senior Secondary School Gulgaon,Kekri, Ajmer Raj.
Government Senior Secondary School Gulgaon,Kekri, Ajmer Raj.