To seek and maintain full-time position that offers professional challenges and Excellent written and verbal communication skills, ability to learn quickly and work well in a team. Strong analytical and problem-solving skills.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Software Engineer
HCL Technologies LTD
02.2022 - Current
IT Support relating to technical issues involving Microsoft's core business applications and operating systems.
Implement and support disaster recovery solutions.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Maintain compliance with all company policies and procedures
Improve customer service, perception, and satisfaction